Fire Alarm Service Technician

We are seeking a highly skilled Fire Alarm Service Technician with extensive experience servicing, troubleshooting, and modifying Edwards EST fire alarm systems, including EST3, EST4, and I/O panels. This role is heavily focused on diagnostics, system repair, programming corrections, and restoring complex Fire Life Safety systems to full operational status in active customer environments.

The ideal candidate is a field-driven troubleshooter who understands how EST systems operate in real-world applications and can quickly identify, diagnose, and resolve programming-related issues affecting system functionality, communications, and device operation. Duties and Responsibilites Troubleshoot and repair Edwards EST3, EST4, and I/O fire alarm systems in commercial facilities.

Diagnose programming-related issues involving:

device mapping, network communications, cause & effect logic, false alarms, missing devices, ground faults, loop failures, and intermittent troubles. Modify and update existing fire alarm programs to correct operational deficiencies and support system changes. Perform panel diagnostics, database verification, and system integrity checks. Investigate and resolve field issues involving: network nodes, fiber communications, data loops, amplifiers, smoke control interfaces, auxiliary relays and I/O functions. Perform system reprogramming after device replacements, renovations, or system expansions. Conduct operational testing to confirm system functionality after repairs and programming changes. Interface directly with customers, inspectors, and service managers to explain findings and corrective actions. Maintain accurate service documentation, programming backups, deficiency reports, and repair records. Provide technical support and guidance to service technicians in the field. Ensure all work complies with NFPA 72, NEC, local AHJ requirements, and company safety standards. 2-5+ years of hands-on experience servicing and programming Edwards EST fire alarm systems. High school diploma (or equivalent) Valid California Driver License (or ability to obtain one) and proof of auto insurance. Physical Demands & Work Environment Ability to Drive for 2+ hours in a work shift/day, daily Ability to drive, walk, bend, stoop, hear, and speak, daily Ability to work in indoor and outdoor environments, under all temperature variations Ascend/Descend and work at heights above 6ft and extreme heights, occasionally Move/Transport items weighing 20 pounds, occasionally Position self to work in confined spaces, occasionally Pushing/Pulling using upper extremities, daily Stand or Sit for long periods (4+ hours), daily Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, etc. At TRL Systems, we've been keeping people and their property safe for over 42 years. As an integrator of Fire Alarm, Nurse Call, and Security systems, everything we do has the potential to save lives and you get to be a part of that. Your role is important and here's what you can expect as a member of our

TRL Team:

Comprehensive Benefits Package:

Medical insurance, dental insurance, life insurance, 401k plan, paid holidays,

Paid Time Off Employee Merit and Longevity Awards:

Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few

Company Sponsored Events:

Family-friendly events with food, games and prizes

Training and Development:

Classes available to develop you personally and professionally to help you be the best version of you possible!

Career Advancement:

We want to partner with you to build a long and successful career at TRL and will help you realize your potential TRL Systems, Inc. conducts pre-employment drug screening in accordance with Federal Contractor regulations and background checks in accordance with State and local regulations. In addition to having many clients (hospitals, schools, etc.) who require background checks, as a federal contractor TRL is also required to complete a background check for any employee who may work on a federal contract in any capacity. For any position that drives a Company vehicle, our insurance carrier requires criteria to be met and therefore will be a condition of employment. TRL Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. TRL's employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all California locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.

Work Location:

In person