Flooring Specialist Full Time (w/Bonus potential)

Company Overview Lowe's is a Fortune® 100 home improvement company serving millions of customers weekly across various locations. With a focus on creating safe, affordable housing and supporting community development, Lowe's operates over 1,700 stores and employs a large team dedicated to quality service and innovative solutions. Job Summary We are seeking a dedicated Flooring Specialist to join our team in a full-time capacity, with bonus potential based on performance. This role involves providing expert guidance on flooring products and services, assisting customers with their renovation projects, and contributing to the overall success of our retail environment. The ideal candidate will possess strong sales skills, technical knowledge of flooring options, and excellent customer service abilities to drive high-end sales and ensure customer satisfaction. Duties Assist customers in selecting flooring materials that meet their needs, preferences, and budgets by providing detailed product information and layout design options. Conduct product demonstrations and explain features such as durability, maintenance, and installation processes. Utilize tools like SketchUp or CAD to help customers visualize flooring layouts within their spaces. Upsell complementary products such as lighting, lighting design accessories, or remodeling supplies to enhance customer projects. Manage inside sales activities including POS transactions, cash handling, and retail math calculations to ensure accurate transactions. Support merchandising efforts by stocking shelves, organizing displays, and maintaining an inviting store environment. Collaborate with team members on marketing initiatives and account management strategies to increase sales performance. Provide exceptional customer service by addressing inquiries promptly and professionally while fostering long-term relationships. Experience Proven experience in outside sales or retail sales environments, preferably within renovation, construction, or interior design sectors. Familiarity with layout design tools such as SketchUp or CAD software is highly desirable. Strong negotiation skills coupled with the ability to upsell products effectively. Knowledge of remodeling processes, interior design principles, and maintenance requirements related to flooring products. Multilingual abilities are a plus for engaging diverse customer bases. Excellent communication skills with the ability to explain technical details clearly and persuasively. Organizational skills necessary for managing multiple projects simultaneously while maintaining attention to detail. This position offers an exciting opportunity for motivated individuals eager to contribute their expertise in flooring solutions within a dynamic retail environment. We value professionalism, enthusiasm, and a commitment to delivering outstanding customer experiences.

Pay:

$21.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Fuel reimbursement Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Paid training Parental leave Professional development assistance Tuition reimbursement Vision insurance

Work Location:

In person