Fraud Specialist in Frankston

Under guidance and direction of the Fraud Department Manager, the Fraud Specialist is responsible for proactively monitoring reports, data entry, communicating with branches and other departments regarding possible fraud on debit cards, micro-deposits, account take-over, and check verification and other transactions to protect from incidents of fraud, providing recommendations for fraud prevention.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Having a real-time understanding of the threat landscape related to the bank's financial services offerings.
• Familiarity with the bank's existing capabilities in fraud detection and strengths/ weaknesses.
• Investigate daily any potentially fraudulent transactions while maintaining confidentiality.
• Maintain relationships with other stakeholders.
• Real-time oversight and coverage of the bank's operations (where possible) related to potential fraud.
• In case of a suspected incident, report to Sr. Fraud Analyst.
• Attend emerging risk training to understand, manage and mitigate new risks being faced by their business verticals.
• Escalate identified concerns when certain risk events are detected as per bank policies.
• Cross train in Fraud Department functions and systems as to be able to perform other functions should team members be absent.
• Other duties may be assigned.

EDUCATION and/or

EXPERIENCE

• High school diploma and 2+ years' experience within a financial institution
• General understanding of Information Technology and Security
• General understanding of banking business functions such as deposit operations, treasury department, marketing etc.
• General understanding of banking laws and regulations, especially those associated with financial crimes.
• Must be detail oriented with strong research capabilities.
• Good oral and written communication skills, in addition to good organizational skills.
• Maintain a high degree of cooperation with all bank employees, support bank policies, and always promote a positive image of the bank. In short, must join all employees in being "team players.
• Each Austin Bank staff member must conduct his or her personal affairs so that there can be no opportunity for unfavorable reflection upon the bank, either expressed or implied.

Additionally, employees are expected to conduct themselves responsibly and professionally during work times and when attending functions as a representative of Austin Bank. Among other things, professionalism includes a positive attitude and a neat appearance.

• Prompt and regular attendance is a vital part of your job.

Must honor bank philosophies, policies, and expectations regarding core values, customer service, human resource policies and code of conduct and ethics. Austin Bank Job

FRAUD002687

by eQuest