Front Desk Agent

Join the Hilton Garden Inn Media Team Are you a customer service superstar with a passion for hospitality? Look no further than Hilton Garden Inn Media in beautiful Media, PA. We are currently seeking a Front Desk Agent to join our team and provide exceptional service to our guests.

What You'll Do:

Welcome and assist guests with check-in and check-out processes Answer phones, take reservations, and provide information about hotel services and amenities Handle guest inquiries and resolve any issues or complaints Maintain a clean and organized front desk area Work collaboratively with other hotel staff to ensure a seamless guest experience

What We Offer:

Competitive pay and benefits package Opportunities for career growth and advancement within the Hilton family of brands A supportive and inclusive work environment Ongoing training and development opportunities

Qualifications:

Prior customer service experience preferred Excellent communication skills and a friendly demeanor Ability to multitask and work efficiently in a fast-paced environment Proficiency in computer systems and software Flexibility to work evenings, weekends, and holidays as needed

Source:

Hilton Brands - US Military Careers