Front Desk Agent

Front Desk Agent Lexington Marriott City Center Lexington, KY Job Details Part-time | Full-time From $15 an hour Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Retirement plan Qualifications Guest relations Customer support experience within hospitality industry Dispatching Stocking Receptionist experience within hospitality industry Full Job Description Job description The Marriott and Residence Inn Lexington City Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a Front Desk Agent to help lead and deliver a quality customer experience at our downtown Lexington property. -MUST

HAVE HOTEL FRONT DESK

EXPERIENCE- The Guest Service Representative will have the following responsibilities: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer systems. Ensure all room service orders are correct and up to the guest in an adequate amount of time Work with the culinary and front office team to create a memorable experience for our guest. Complete closing duties, including storing all reusable goods. Breaking down goods, cleaning all equipment and areas, returning equipment to proper locations. Set up, stock, and maintain work areas. If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today!

Job Types:

Full-time/OPEN Availability & Weekends Salary:

From $15.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Vision insurance 401k and much more!

Schedule:

8 hour shift Day shift Evening shift Monday to

Friday Weekends Work Location:

In person

Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person