Front Desk Agent

About us Hampton Inn by Hilton - Lincoln White Mountains is a 93 room hotel located in Lincoln, NH. We are professional, fun, fast-paced and our goal is to create positive and memorable moments for all of our guests.

Our work environment includes:

Growth opportunities Safe work environment Full Job Description Hampton Inn by Hilton - Lincoln White Mountains is currently seeking professional and service-oriented individuals with customer/guest service experience to join our team at our brand new 93 room hotel. Full-time & part-time positions are currently available.

Responsibilities include:

• Welcoming and interacting with all guests, staff, vendors and visitors
• Resolving guest issues to insure 100% guest satisfaction
• Coordinating and communicating between hotel departments
• Booking and verifying guest reservations
• Checking in and out guests
• Processing payments
• Printing and reviewing daily shift reports
• Acting as MOD and responding to emergencies in the absence of management Physical requirements include:
• Ability to stand for extended periods of time
• Walking, stooping, bending and kneeling may be required
• Ability to lift up to 25 pounds may be required
• Repetitive typing and phone-holding throughout each shift Our ideal applicant has a positive personality and excellent people skills as well as problem-solving skills.

A passion for hospitality and serving people is essential for this front-facing guest service role. Basic phone and computer skills are required for this role. Additional experiences that would be a plus (but not required) are familiarity with phone branch operation, property management systems experience and reservations experience. We offer our team members on-the-job training, competitive wages. employee discounts, employee performance-based incentives and employee appreciation rewards as well as opportunities for growth and advancement.

Job Types:

Full-time, Part-time Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount

Work Location:

In person