Front Desk Agent/Night Auditor

Front Desk Agent/Night Auditor Sea Tac Value Inn Des Moines, WA Job Details Part-time $18.00 - $18.25 an hour 10 hours ago Benefits Employee discount Qualifications Guest relations Night audit Upselling Driver's License Organizational skills Customer complaint resolution Full Job Description

YOU MUST HAVE A VALID DRIVERS LICENSE!

PLEASE

DO NOT APPLY IF YOU ARE NOT SERIOUS!

We are looking for a Part Time (3-4 days a week) Front Desk/Night Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation. Motel (Sea Tac Value Inn) Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Address:

22246 Pacific Hwy South Des Moines, WA 98198 Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills

Job Type:

Part-time Pay:

$18.00 - $18.25 per hour

Benefits:

Employee discount

Work Location:

In person