Front Desk Assistant

Front Desk Assistant Durango, CO 81301 $18

• $22 an hour
• Part-time $18
• $22 an hour
• Part-time Boys & G irls Club of La P l ata C o unty ' s M iss i on To enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.

JOB S U MMARY

FRONT

DESK ASSISTANT

Responsible for a positive Club member experience, data management, organizing an office environment and helping communicate Club programs and activities with families.

SCHEDULE

Summer:

Mon-Fri 7:15am-10 am; Can be combined with a program specialist position for more hours.

After-school:

This position has the possibility to continue into the school year during after-school hours

KEY ROLES & ESSENTIAL JOB RESPONSIBILITIES

Provide excellent customer service to parents, caregivers and visitors to the Club Answer phones, take messages, return phone calls Assist with parent communication including emails, flyers, texts Check in all visitors to the Club Ensure safety of Club members by managing access and tracking attendance Check Club members and guests in and out following all pick-up and drop-off procedures. Utilize MyClubHub to track attendance, member information, and run reports Assist in membership and program registration Maintain a clean, inviting front desk area Filing Copying Monitor office inventory Maintain lobby/front desk area keeping it clean & free from clutter. Support membership recruitment and retention goals Contact families to check in with youth Support retention efforts with mail campaigns and events. Support recognition efforts of current Club youth

ADDITIONAL RESPONSIBILITIES

May participate in special programs and/or events. Provide support to other staff as needed

RELATIONSHIPS

Internal:

Maintain close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain guidelines/ instructions; instruct; and advise/counsel.

External:

Maintain contact with external community groups, schools, members' parents and others to assist in resolving problems.

PREFERR ED COMPETENCIES

Bachelor's degree preferred in related field Minimum of one year experience in working with youth Knowledge of youth development. Ability to deal with the general public. Ability to organize and supervise members in a safe environment. Mandatory CPR and First Aid Certifications.

P HYSI C AL REQ UI R EM E NTS

The physical requirements described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to walk, sit and stand; talk or hear; use hands and fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; and may be infrequently required to run. The employee should remain physically fit enough to keep children safe in an emergency. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Hand-eye coordination is necessary to perform certain duties. The noise level in the work environment can range from quiet to moderate in office settings to moderate and usually loud in recreation and play settings when children are present. All employees working directly with children at all Boys and Girls Club of La Plata County locations are required to work outdoors in various types of weather conditions. The information presented indicates the general nature and level of work expected of employees in the classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities and objectives required of employees assigned to this job.