Front Desk Associate

Job Summary We are seeking a friendly and professional Front Desk Agent to join our team.. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Duties Greet guests upon arrival with a warm and friendly demeanor. Check guests in and out efficiently while managing reservations. Provide information about hotel services, local attractions, and amenities. Handle guest inquiries and resolve any issues or complaints promptly. Process payments and maintain accurate records of transactions. Perform night audit duties as required, ensuring all financial transactions are balanced. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Maintain the front desk area, ensuring it is clean and organized at all times. Requirements Previous experience in hospitality management or guest services preferred. Strong customer service skills with a focus on guest satisfaction. Excellent communication skills; bilingual or multilingual abilities are a plus. Ability to work flexible hours, including nights, weekends, and holidays as needed. Proficiency in front desk operations Strong organizational skills with attention to detail. Ability to handle multiple tasks simultaneously while maintaining professionalism. Join our team and contribute to creating memorable experiences for our guests!

Job Type:

Full-time Pay:

$14.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Language:

English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Tomball, TX 77375 (Required)

Work Location:

In person