Front Desk Associate

Front Desk Associe Department of the Navy Commander, Navy Installions Command NDW Naval Recreion Center Solomons N92 Summary This position is loced NRC Solomons. This position will perform front desk functions for the lodging program. Learn more about this agency Summary This position is loced NRC Solomons. This position will perform front desk functions for the lodging program. Learn more about this agency Overview Help Accepting applicions Open & closing des 05/12/2026 to 05/18/2026 Salary $19.05 - $19.05 per hour Pay scale & grade NF 2 Locion 2 vacancies in the following locion: Solomons, MD Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed No Appointment type Intermittent Work schedule Intermittent - Flex position (0-40 hours per week as scheduled; hours and schedule are not guranteed) Service Competitive Promotion potential None Job family (Series) 0303 Miscellaneous Clerk And Assistant Supervisory stus No Security clearance Other Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determinion process Suitability/Fitness Financial disclosure No Bargaining unit stus No Announcement number 26-12959961 Control number 868854700 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Duties Help Ensures security of all guests is maintained all times. Ensures guest privacy is maintained all times. Must possess a welcoming manner and positive titude; demonstre effective communicion skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide informion about local tractions. Provide assistance in handling customer complaints, involving management as necessary. Utilizes the Property Management System (PMS) to access the guest informion, retrieve reservion informion, change or cancel reservions as requested by the guest, or register guests. Verifies registrion informion, secures a credit card for incidental expenses, and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservions within established guidelines. When rooms are not available, provides a certifice of non-availability (CNA) and/or alternive lodging in the area. Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservions, and presenting stements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained the front desk. Keeps the front desk and lobby area clean and ne. May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports to include Daily, Monthly and Annual occupancy reports. Verifies charges for correctness, makes approprie changes if errors occur, and completes all computer-genered reports as assigned and notes any account discrepancies for action by management. Answers phones and transfers calls to approprie individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the approprie department is notified. Reloces guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a roting shift schedule. Work hours may be scheduled for anytime during a 24-hour day, 7 days a week. Performs other reled duties as assigned. Requirements Help Conditions of employment Must be least 18 years old to opere the Point of Sale (POS) System Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer Must successfully pass the E-Verify employment verificion check. Any discrepancies must be resolved as a condition of employment Will be considered ALPHA personnel, and therefore subject to work during inclement weher or other stes of emergency. This position requires a roting shift schedule. Work hours may be scheduled for anytime during a 24-hour day, 7 days a week. Must be able to communice clearly and effectively in English, both verbally and in writing. Qualificions Preferred 6 months of work experience th demonstres knowledge of basic principles, concepts, standards, and regulions reled to hospitality operions. Must be skilled in the use of a personal computer and various software programs. Must possess basic mh and reading skills. Must be able to communice clearly and effectively both verbally and in writing in English. Educion This job does not have an educion qualificion requirement. Additional informion Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your applicion th you are asking for spouse preference and submit a copy of current PCS orders along with the Military Spousal Preference Request form . Failure to submit current PCS orders with applicion will prevent spousal preference from being granted. Some positions have special requirements. In these cases selection is tentive pending sisfactory completion of these requirements. Applicants may be required to provide proof of educion, etc. All selections are contingent upon the obtaining of sisfactory employment reference checks.

SELECTIVE SERVICE REQUIREMENT

If you are a male born after December 31,1959 and least 18 years of age, employment law (5 U.S.C. 3328) requires th you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please the Selective Service web site https://www.sss.gov/default.htm . When relocion expenses are authorized to perform a Permanent Change of Stion (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable.

Additional informion:

https://www.dfas.mil/civilianemployees/civrelo/taxableentitlements.html Public Trust is a type of background investigion, but it is not a security clearance . Depending on the job, you must complete either the Standard Form 85 (SF85) or 85P (SF85P) questionnaire. If you are unable to apply online view the following link for informion regarding an Alterne Applicion. Select the words "Alterne Applicion" and click the link icon.

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// Insert the following text in the URL field: https://help.usastaffing.gov/Apply/index.php?title=Alterne_Applicion_Informion Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. All resumes reviewed to determine if they meet the hiring eligibility and qualificion requirements listed in this announcement, and red based on the informion provided in the resume to determine the level of knowledge, skills and abilities (KSAs) reled to the job requirements. Using the qualificions of the position, a predetermined ring criterion of KSAs used for each resume. Best qualified applicants referred to the hiring manager. The selecting official may choose to conduct interviews. Benefits Help Review our benefits Required documents Required Documents Help The following documents are required the time of applicion: Resume If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming

Military Spouse Preference:

provide a copy of the sponsor's Permanent Change of Stion (PCS) orders and a marriage certifice the time of applicion If claiming

Veteran's Preference:

provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 05/18/2026 to receive considerion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12959961 To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJobs account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal considerion regardless of race, color, nional origin, religion, sex, age, mental or physical disability, genetic informion, reprisal, marital stus, political affiliion, sexual oriention, or any other non-merit factor. This agency provides reasonable accommodions to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodions should email their request to nsapplicions@nhr-ma.com to ensure proper considerion is given. The decision on granting reasonable accommodion on a case-by-case basis. Agency contact informion

NDW NAF HR

ndwnafhr@us.navy.mil Address Navy Recreion Center Solomons 47402 Buse Rd Bldg 467 Puxent River, MD 20670 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you would receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The following documents are required the time of applicion: Resume If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming

Military Spouse Preference:

provide a copy of the sponsor's Permanent Change of Stion (PCS) orders and a marriage certifice the time of applicion If claiming

Veteran's Preference:

provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 05/18/2026 to receive considerion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12959961 To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJobs account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal considerion regardless of race, color, nional origin, religion, sex, age, mental or physical disability, genetic informion, reprisal, marital stus, political affiliion, sexual oriention, or any other non-merit factor. This agency provides reasonable accommodions to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodions should email their request to nsapplicions@nhr-ma.com to ensure proper considerion is given. The decision on granting reasonable accommodion on a case-by-case basis. Expand Hide how to apply Agency contact informion

NDW NAF HR

ndwnafhr@us.navy.mil Address Navy Recreion Center Solomons 47402 Buse Rd Bldg 467 Puxent River, MD 20670 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you would receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/12/2026 to 05/18/2026 Salary $19.05 - $19.05 per hour Pay scale & grade NF 2 Locion 2 vacancies in the following locion: Solomons, MD Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed No Appointment type Intermittent Work schedule Intermittent - Flex position (0-40 hours per week as scheduled; hours and schedule are not guranteed) Service Competitive Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number 26-12959961 Control number 868854700