Front Desk Associate (part-time)
Job
Fairfield Inn & Suites Rolla
Rolla, MO (In Person)
$31,200 Salary, Part-Time
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Job Description
MUST BE 21 OR OLDER.
As a Front Desk Associate, you will be responsible for welcoming guests and ensuring their needs are met in a professional manner. Basic knowledge of computers is essential. Additionally, you must be able to process payments and answer general customer questions. Your goal will be to be on time, provide excellent service to our customers and exceed their expectations by resolving any queries or concerns in a prompt manner. Must have a flexible schedule. Some weekends are required.MUST BE 21 OR OLDER.
This is aPART TIME
position only. If you call out multiple times a week, this is NOT the opportunity for you.Responsibilities:
Make reservations over the phone, process credit cards, process cancellations and their fees Answer and screen incoming calls Monitor the front desk Process reservations (checking guest in/out of their rooms) Answering questions and directing guests appropriately Greeting guests warmly and providing a high level of customer service. Provide daily reports. Cleaning on each shift Assuring the next shift is informed of important information Monitoring for new cases (special requests, amenities) We are looking for aPART TIME
Front Desk Associate who has excellent customer service skills. We need someone who is excited to learn, has a positive attitude, is dependable, hard working, professional, motivated, and has flexible availability.SOME WEEKENDS REQUIRED!
Serious inquiries only. Pay is based on experience.Job Type:
Part-time Pay:
$15.00 per hourBenefits:
Employee discount Flexible schedule Application Question(s): Do you have reliable transportation? Yes or No What days and hours are you available to work? How often would you say you missed work at your last place of employment?Shift availability:
Day Shift (Preferred) Night Shift (Preferred)Work Location:
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