Front Desk Clerk @ Liberty Place
Job
Hilton Grand Vacations Company
Charleston, SC (In Person)
Full-Time
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Job Description
Come join our new and breathtaking 100 suite Liberty Place Charleston, a Hilton Club, the site of the historic Liberty Tree. History is in the making with our Connie-Award winning team of 55, and we are eager to welcome you to our evolving culture where we are #LITWithLiberty every day in serving each other, our Owners and guests. As a Front Desk Clerk, you will be the initial point of contact for our guests, making sure their stay is enjoyable and smooth. If you thrive in a fast-paced setting and have a passion for hospitality, we want to hear from you! Why do Team Members Like Working for us:
- Day 1
Health Benefits Eligibility:
Excellent health care options, including medical, dental, and vision- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide!
- 401(k) program with company match.
- Paid Time off and Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
Schedule details:
Full-Time Responsibilities:
- Create a smooth, welcoming, and exceptional experience for guests at every step of their stay, from arrival to departure.
- Respond to guest inquiries and resolve issues promptly and courteously.
- Handle reservations, cancellations, and modifications efficiently.
- Maintain accurate records of guest accounts and transactions.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Promote hotel services and amenities, enhancing the guest experience.
- Handle cash, credit card, and other transactions with utmost accuracy.
- Ensure the front desk area is clean, organized, and presentable at all times.
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