Front Desk Medical Receptionist

Position Summary Titusville Physician Services is seeking a highly organized and customer-focused Front Desk Medical Receptionist to join our busy, multi-provider, multi-specialty practice. This role serves as the first point of contact for patients and plays a critical role in delivering a positive patient experience both in person and over the phone. The ideal candidate thrives in a fast-paced healthcare environment, is detail-oriented, and excels at multitasking. Key Responsibilities Greet patients and visitors in a professional and friendly manner Answer incoming calls and direct inquiries appropriately Schedule and manage patient appointments efficiently Verify and update patient demographic and insurance information Maintain accurate patient records and documentation Monitor appointment flow and communicate delays to providers and patients Collect patient payments and assist with billing-related tasks Support insurance claim processing and follow-up as needed Maintain front office supplies and coordinate equipment service when necessary Ensure patient confidentiality in compliance with HIPAA and organizational policies Assist patients in urgent or high-stress situations with professionalism and care Contribute to a team-oriented work environment Qualifications High School Diploma or equivalent required Previous clerical or medical office experience preferred Medical terminology knowledge preferred Basic computer proficiency and typing speed of at least 30 WPM Experience with multi-line phone systems is a plus Skills & Abilities Strong communication and interpersonal skills Excellent organizational and multitasking abilities High attention to detail and accuracy Ability to prioritize tasks in a fast-paced environment Professional demeanor and strong customer service mindset Ability to maintain strict confidentiality Benefits 85% employer paid Medical coverage Low-cost Vision and Dental coverage Employer paid Basic Life and Disability coverage Generous paid time off

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

403(b) 403(b) matching Bereavement leave Dental insurance Disability insurance Flexible spending account Free parking Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Wellness program

Education:

High school or equivalent (Required) Shift availability: Day Shift (Required)

Work Location:

In person