Front Desk Receptionist
Job
Troupe Family Optometry
West Point, MS (In Person)
Full-Time
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Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our practice. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service. This paid position offers an exciting opportunity to develop your administrative skills in a dynamic environment. Responsibilities Greet visitors professionally and assist with check-in procedures, ensuring a warm and welcoming atmosphere Manage multi-line phone systems, screen calls, and direct inquiries efficiently using excellent phone etiquette Perform data entry, filing, and maintain accurate records using office software Provide customer support by addressing inquiries promptly and professionally, ensuring a positive experience for all visitors and callers Experience Prior office or administrative experience demonstrating strong organizational skills and attention to detail Proficiency in computer literacy with familiarity in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience handling multi-line phone systems and practicing professional phone etiquette Knowledge of office management procedures including filing systems, data entry, and calendar management Previous experience as a dental or medical receptionist is a plus, especially if familiar with patient scheduling or medical records management Personal assistant experience or clerical roles that showcase excellent time management and organizational skills Join us to be part of a vibrant team where your contributions make a real difference! We value proactive individuals who thrive in busy environments and are eager to support our organization's success through exceptional front desk operations.
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