Front Desk Receptionist

Job Title:

Medical Front Desk Receptionist -

ENT and Hearing Aids Location:

ENT Surgical Associates - 1505 Wilson Terrace Suite 270, Glendale, CA 91206

Job Type:

Full-Time Job Summary:

We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care.

Responsibilities:

• Greet patients and visitors in a warm, professional manner.
• Answer, screen, and route incoming phone calls.
• Schedule, confirm, and update patient appointments.
• Check patients in and out, ensuring all necessary forms and information are collected.
• Verify and update patient demographics.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect co-pays, payments, and provide receipts.
• Coordinate with the back office staff for timely and effective patient care.
• Maintain the front desk area in a clean and organized manner.
• Assist with patient inquiries regarding office procedures, policies, and services.
• Communicate effectively with medical staff to ensure smooth patient flow.
• Handle sensitive patient information in compliance with HIPAA regulations.
• Perform general office duties including scanning, faxing, filing, and data entry.
• Maintain a clean, stocked, and safe clinical environment
• Other tasks as assigned

Qualifications:

• High school diploma or equivalent (required)
• Bachelor's degree (preferred)
• Minimum of 1 year experience in a clinical setting (preferred)
• Bilingual proficiency in English and Armenian or Spanish (preferred)
• Strong interpersonal, communication, and organizational skills
• Proficient typing and basic computer application skills

Benefits:

• Competitive hourly pay based on experience and skills.
• Comprehensive health and dental insurance.
• 401(k) with profit sharing.
• Paid time off (PTO) and holidays.

Job Type:

Full-time Pay:

$21.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Language:

Armenian (Preferred) Spanish (Preferred) Ability to

Commute:

Glendale, CA 91206 (Required)

Work Location:

In person