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Front Desk Receptionist

Job

Hilton Home2 Suites

Bolingbrook, IL (In Person)

$33,280 Salary, Full-Time

Posted 1 day ago (Updated 2 hours ago) • Actively hiring

Expires 6/24/2026

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Job Description

Job Overview We are seeking a dynamic and friendly Check-In Agent to join our team! In this energetic role, you will be the welcoming face for guests and clients, ensuring a smooth and efficient check-in process. Your enthusiasm and excellent communication skills will help create a positive first impression, making every visitor feel valued and comfortable. This paid position offers an exciting opportunity to develop your customer service expertise while contributing to a vibrant, fast-paced environment. If you thrive on helping others and enjoy engaging with diverse individuals, this role is perfect for you! Duties Greet guests and clients warmly upon arrival, providing exceptional customer support from the moment they walk in Verify reservations or appointments using data entry skills and ensure accurate record-keeping Manage check-in procedures efficiently, including collecting necessary information and issuing access passes or tickets Assist visitors with inquiries, directions, or additional services using clear communication and phone etiquette Maintain a professional appearance and uphold security protocols by monitoring visitor access and recording pertinent details Handle cash transactions accurately when applicable, including issuing receipts and managing petty cash Support administrative tasks such as updating client records in Microsoft Office applications and maintaining organized logs Skills Multilingual abilities are highly valued to effectively communicate with diverse guests and clients Strong sales skills to promote additional services or offerings when appropriate Bilingual proficiency in English plus another language enhances service quality and inclusivity Excellent customer support and client services skills to ensure a positive experience for all visitors Proficient in data entry, Microsoft Office suite, and general computer skills for efficient record management Outstanding phone etiquette combined with clear communication skills for outbound calling or inquiries Previous call center or customer service experience is advantageous, especially with high-volume interactions Attention to detail with analysis skills to identify issues quickly and resolve them effectively Ability to handle cash accurately along with typing skills for quick data input Join us as a Check-In Agent where your energetic approach will make every guest's experience memorable! Bring your enthusiasm, communication prowess, and dedication to delivering top-tier service—your positive impact starts here!
Benefits:
Flexible schedule
Work Location:
In person
Pay:
From $16.00 per hour
Benefits:
Flexible schedule
Work Location:
In person

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