Front Desk Receptionist

Receptionist Highlife Recovery Circleville, OH Highlife Recovery is looking for a friendly, dependable, and organized Receptionist to join our Circleville office. This position plays an important role in creating a welcoming first impression for clients, families, referral sources, and visitors. The ideal candidate is professional, calm under pressure, comfortable working with people, and able to help keep the front desk running smoothly in a behavioral health setting.

Responsibilities include:

Greet clients, visitors, and referral sources in a professional and welcoming manner Answer phones, route calls, take messages, and assist callers Help schedule, confirm, and update appointments Assist clients with check-in, paperwork, portal access, and basic administrative needs Communicate with staff when clients arrive or need assistance Maintain a clean, organized, and professional front desk and lobby area Scan, upload, copy, file, and manage documents as needed Support the clinical, admissions, case management, and administrative teams Maintain client confidentiality at all times Report concerns, complaints, or urgent situations to the appropriate staff member

Qualifications:

High school diploma or equivalent required Prior receptionist, office, healthcare, behavioral health, or customer service experience preferred Strong communication and customer service skills Comfortable using computers, email, phones, and basic office systems Organized, reliable, and detail-oriented Able to multitask in a busy office environment Able to interact respectfully with individuals experiencing substance use, mental health, or other life challenges Must be able to maintain professional boundaries and confidentiality What we're looking for: A warm and professional personality Someone who is dependable and punctual A team player who is willing to help where needed Someone who can stay calm, respectful, and organized during busy or stressful moments A person who understands the importance of confidentiality and treating clients with dignity Work setting: Outpatient behavioral health office In-person position Front desk and administrative support role Highlife Recovery is an equal opportunity employer. We are committed to providing a respectful and supportive environment for both clients and staff.

Job Type:

Full-time Pay:

$14.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Paid time off Professional development assistance People with a criminal record are encouraged to apply

Work Location:

In person