Front Desk Receptionist aka Director of First Impressions

Please read through the job description then complete the Google Form below https://forms.gle/crEbrTifdq31Cv2n7 Only applicants who complete the form will be considered. We are looking to hire 2 people to share the position

Available Hours:

September-June (School Year)

Monday, Tuesday, Thursday:

2:30- 6:30 pm

Wednesday:

8:15-10:45 am and 2:30-6:30 pm

Saturday:

7:45-11:45 am Summer Hours- TBD Thank you for your interest in joining our amazing Team! Please read through the job description in order to see how to move to the next phase in the application process.

DIRECTOR OF FIRST IMPRESSIONS

(DOFI)Part-Time Front Desk & Customer Experience Coordinator At Joy of Dance, we believe people remember how you made them feel long after they leave the building. That's why this role matters so much. Our Director of First Impressions is often the very first person a family interacts with when they walk through our doors, send an email, or call the studio. This person helps create the warm, welcoming, organized, and caring experience that makes our dancers and families feel like they belong here. This is not "just" a front desk position. This role is part customer service expert, part community builder, part organizer, part problem solver, and part joyful presence. If you love people, enjoy staying busy, take pride in creating exceptional experiences, and are excited to continue learning and growing, we'd love to meet you. Hours and Wage 2-3 days for between 8-12 hours per week Hours are roughly 2:30-6:30 pm Monday through Thursday and 7:45-11:45 am on Saturdays Hourly pay is between $18-$20 per hour, depending on experience

WHO WE ARE

Joy of Dance is a community where children become dancers and dancers become family. We offer dance classes for all ages and experience levels in a positive, welcoming environment where dancers are encouraged to grow not just technically, but as human beings. We are passionate about building confidence, connection, creativity, and community. Our team works hard, supports each other, laughs often, and genuinely cares about the experience every dancer and family has with us. OUR #1

PRIORITY:

EXCEPTIONAL CUSTOMER EXPERIENCE

We are looking for someone who naturally makes others feel seen, welcomed, and cared for. The right person for this role: remembers names and faces notices when someone needs help stays calm under pressure communicates kindly and professionally enjoys helping people takes ownership instead of waiting to be told what to do understands that small details create big experiences We want every family who walks through our doors to feel: welcomed valued supported organized excited to return

WHAT YOU'LL BE

DOINGFront Desk & Family Experience Welcome dancers and families with warmth and professionalism Create a positive and organized front desk environment Learn parents' and students' names Help dancers feel comfortable, confident, and special Give tours to prospective families Support trial students through our enrollment process Answer questions in person, over the phone, via email, and by text Administrative & Organizational Support Register new students Keep studio information and materials organized and stocked Maintain a clean, professional lobby environment Assist with opening and closing duties Complete daily studio checks Help manage class coverage and substitute teachers when needed Communicate clearly and promptly with staff and families Technology & Learning You do NOT need to come in knowing every system we use. However, you DO need to: be comfortable learning new technology adapt quickly to new systems and processes troubleshoot basic issues independently stay organized in a fast-moving environment be open to coaching, feedback, and growth We can teach systems. We cannot teach warmth, work ethic, initiative, or genuine care for people.

WHO THRIVES IN THIS ROLE

This role is perfect for someone who: loves people and community enjoys staying active and busy notices details others miss can balance kindness with professionalism enjoys both structure and variety wants meaningful part-time work takes pride in being dependable and helpful is excited to continue learning and growing Many successful people in this role have backgrounds in: customer service education hospitality administration retail leadership childcare office coordination community-facing roles

WHY YOU'LL LOVE WORKING

HEREMeaningful Work You'll play an important role in creating a positive experience for hundreds of dancers and families. A Supportive Team We genuinely care about each other and work hard to create a positive workplace culture. Growth & Learning We believe in mentorship, growth, and helping our team members build confidence and skills. Positive Environment This is a high-energy environment filled with music, movement, laughter, and community. No two days are exactly the same — and that's part of the fun.

HOW TO APPLY

If reading this made you think: "Wow…this sounds like a place where I'd love to work!", we'd love to hear from you. Please complete the application below to move to the next phase of the hiring process: https://forms.gle/356HWkD2TCJgv1p36

Job Type:

Part-time Pay:

From $18.00 per hour

Benefits:

Employee discount

Work Location:

In person