Front Desk Receptionist / Scheduler (Bilingual English & Chinese)

Front Desk Receptionist / Scheduler (Bilingual

• English & Chinese) Great Neck Plaza, NY 11021 From $20 an hour
• Part-time, Full-time From $20 an hour
• Part-time, Full-time About Us SENSE+ is a luxury skincare and wellness destination where advanced aesthetics meets holistic beauty. We specialize in internationally renowned skincare brands, cutting-edge anti-aging treatments, and curated wellness experiences. Our mission is to provide an elevated, personalized journey for each client in a serene, high-end environment. Position

• MUST BE ABLE TO CONFIDENTLY SPEAK CHINESE

• The ideal candidate MUST be bilingual in English and Chinese (Mandarin) and comfortable communicating confidently with a diverse clientele both in person and over phone/text.

This role is ideal for someone who is professional, detail-oriented, sales-minded, and passionate about beauty, wellness, and luxury client experience. You will play an important role in client experience, appointment coordination, retail sales, membership education, and overall daily spa operations. Responsibilities Welcome and check in clients with a professional, luxury-oriented demeanor Manage appointment scheduling, confirmations, and daily calendars Answer phone and texts to assist with inquiries and appointment scheduling Educate walk-ins and existing clients about treatments, memberships, and promotions Assist with retail sales by recommending skincare products aligned with client needs Process payments, gift cards, and membership transactions Support the spa team to ensure seamless daily operations Assist with social media content or administrative tasks when needed

Qualifications Bilingual:

Fluent in English and Chinese (Mandarin) Previous experience in front desk, scheduling, beauty, or sales (spa, hospitality, or medical office preferred) Strong sales skills with proven ability to upsell services or products Excellent conflict resolution and problem-solving abilities Organized and detail-oriented with comfort using booking/POS software Ability to navigate social media platforms like Instagram, Tiktok, and Wechat Benefits Employee discounts on luxury treatments and skincare Growth opportunities within a rapidly expanding luxury wellness brand Free parking and conveniently located next to

LIRR Job Types:

Full-time, Part-time Pay:

From $20.00 per hour

Benefits:

Employee discount People with a criminal record are encouraged to apply

Work Location:

In person