Front Desk Receptionist/Scheduler

REPORTS TO

Billing Supervisor/Administrator

JOB SUMMARY

Pre-registers patients, verifies insurance and financial liability, registers patients on the day of surgery and performs regular medical office functions. Experience with Microsoft Office required.

JOB SPECIFICATIONS

1. Demonstrates eligibility for employment in the U.S. 2. Ability to relate and work effectively with others. 3. Demonstrates skills in verbal and written English communications to meet documentation standards. 4. Willingness to participate in goal-setting and educational activities for own professional advancement. 5. High school graduate or equivalency preferred. BLS through the AHA required within 6 months of hire. 6. Previous experience preferred. 7. At minimum a general understanding of medical procedures.

ESSENTIAL JOB FUNCTIONS

1. Answer all incoming calls to the facility. Relay information in an accurate and concise manner. 2. Greet patients and visitors to the facility in a welcoming and friendly fashion. Notify facility personnel of patient's arrival if needed. 3. Ability to maintain a calm temperament under stressful conditions and always present a professional manner and attitude. 4. Review future surgery schedules and call patients for personal information not obtained during the scheduling process. 5. May call the insurance company to verify benefits. 6. Accurately enters/scans information into the computer system as needed. 7. Prepares patient charts. 8. Performs an efficient and smooth patient registration process while providing excellent customer satisfaction. 9. Verifies insurance information and obtains copies of the insurance cards. Obtain and witness the patient's or legal guardian's signatures on legal forms as required. 10. Notify the patient of any anticipated financial responsibility. Collects deductibles, co-payments and payments for services on day of surgery. 11. Files patient charts correctly. 12. Perform office functions as directed by the Billing Supervisor. 13. Is aware and adheres to facility functions, policies and procedures. 14. Participate in pertinent educational offerings and facility meetings. 15. Checking and stocking forms and supplies as needed. 16. Must work well with all staff, physicians, vendors, and especially peers. Willing to assist others when requested. Demonstrates cooperation and works as a team member. 17. Maintain pleasant and positive attitude. 18. Reports unusual occurrences and events in timely and accurate fashion and performs Process Improvements as needed. 19. All other duties as assigned.

NON-ESSENTIAL JOB FUNCTIONS

: 1. Conserves resources and minimizes cost whenever possible. 2. Participates in quality assurance activities. 3. Accepts additional duties as requested and shows willingness to get involved in work place. 4. Participates and completes competency program as assigned and mentors staff as assigned.

REQUIREMENTS

: 1. Demonstrates eligibility for employment in the U.S. 2. Ability to relate and work effectively with others. 3. Demonstrates skills in verbal and written English communications to meet documentation standards. 4. Willingness to participate in goal-setting and educational activities for own professional advancement. 5. High school graduate or equivalency preferred. 6. Previous experience preferred. 7. At minimum a general understanding of medical procedures Hourly pay is based on experience.

Job Type:

Full-time Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Work Location:

In person