Front Desk Sales Associate

Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Coastal Fitness Center members, prospective members and guests. Looking for an individual who is available to work evenings and weekends! Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including
• Answer phones in a friendly manner and assist callers with a variety of questions
• Check members into the system.
• New member sign-up.
• Sales Experience
• Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner.
• Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements
• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.

Typical end time:

9PM Typical start time: 4:30 AM Work Remotely No This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous People-oriented
• enjoys interacting with people and working on group projects Adaptable/flexible
• enjoys doing work that requires frequent shifts in direction

Job Type:

Part-time Pay:

$10.00 per hour

Benefits:

Employee discount

Work Location:

In person