Front of House Manager
The Sergeantsville Inn
Delaware Township, NJ (In Person)
Full-Time
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Job Description
Front of House Manager - The Sergeantsville Inn | Sergeantsville, NJ We are looking for an experienced Front of House Manager who understands that great hospitality is about people — the team delivering the experience as much as the guests receiving it. The Role This is a floor-first position. You will lead service, set the standard, and ensure every guest leaves having had a genuinely exceptional evening. You take pride in building a team that is confident, motivated, and cared for — because you know that translates directly to the guest experience. Responsibilities Lead and mentor FOH staff, fostering a culture of excellence and mutual respect Oversee all aspects of service from pre-shift through close Maintain a warm, polished atmosphere that reflects the character of the Inn Cultivate lasting relationships with guests and handle any concerns with grace and discretion Manage scheduling, training, and the ongoing development of the FOH team Work closely with our Directors of Wine and Beverage on ongoing staff training and service standards Work closely with our Events Coordinator on event staffing and execution Partner with other FOH and BOH leadership to ensure seamless, consistent operations What We're Looking For 3+ years of FOH management experience in an upscale or fine dining environment A natural leader with genuine warmth and high standards Deep appreciation for hospitality as a craft Poised under pressure with strong emotional intelligence Available evenings and weekends
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