Front of House Service Supervisor

Come work in the most scenic area in Illinois, Starved Rock Lodge, nestled in beautiful Starved Rock State Park, which hosts 2.5 million visitors every year. Join our amazing team of associates working in our historic lodge, charming log cabins, beautiful retail gift stores or award-winning restaurant among the trees, canyons, and waterfalls of the park. We're looking for a Front of House Service Supervisor who brings a strong presence to the floor, leads by example, and knows how to balance service excellence with team development.

What You'll Do:

Lead daily front-of-house operations for the Main Dining Room and Back Door Lounge. Support, coach, and motivate team members to deliver an exceptional guest experience. Maintain high standards for service, cleanliness, and overall restaurant presentation. Assist with scheduling, staffing levels, and shift coverage. Train and onboard new team members, setting them up for success from day one. Partner with kitchen leadership to ensure seamless communication and service flow. Monitor performance and provide feedback and coaching as needed.

What You Bring:

2+ years of restaurant or hospitality experience, with leadership or supervisor responsibilities Knowledge of food and beverage, banquets, and lounge operations Thorough understanding of the application of point-of-sale systems Strong communication skills and a natural ability to connect with both guests and team members A hands-on leadership style A high level of organization and time management skills

Requirements:

High School Diploma Must be 21 years of age Illinois Food Sanitation License Illinois BASSET certification Illinois Allergen Awareness Certification Must be able to walk and stand for long periods of time. Ability to stand and walk for extended periods and lift up to 20 lbs. on occasion. Availability to work weekends, evenings and holidays as needed.

What We Offer:

Medical, Dental, Vision Plans Paid Time Off 401k Program Life Insurance Disability Coverage Reward & Recognition Program Site Discounts Employee Assistance Program Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, and all other protected status.

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Shift:

Day shift Evening shift Morning shift

Experience:

restaurant: 2 years (Required) supervisory: 1 year (Preferred) Ability to

Commute:

Oglesby, IL 61348 (Required)

Work Location:

In person