Front Office Assistant/Receptionist

Please submit your resume and cover letter to be considered for this position. Candidates will ONLY be considered if a cover letter is provided. Serious applicants only. IMAGINE Optometry is a leading optometry office in the Tri-Valley area with an exceptional, top-tier staff. We are looking for someone who is driven and passionate about patient care and the optometry field. If you are a fast learner and eager to advance your career, then please apply now! Answer incoming calls Possess necessary computer skills Display professional email and texting etiquette Schedule patients for eye-care services Enter the patient's information into our EMR (electronic medical record) in preparation for their examination Provide other front office support, such as scanning & shredding documents, creating and updating patient files, pulling authorizations from insurance providers, maintaining a clean office and work environment, etc. Assist patients in frame selection Process payments after completed services Depending on the candidate's desire to learn, opportunities will be given to train the candidate on the use of vital instruments such as the auto-refractor and lens neutralization before exams, as well as conducting glasses order and and taking custom glasses order measurements.

Job Requirements:

A professional and energetic self-starter who enjoys helping people. A customer service advocate who is detail-oriented, flexible, adaptive, empathetic, passionate, and ethical Good phone and email etiquette Excellent verbal and written communication Experience with front office coverage is a plus Availability to work Monday-Friday 9:30 AM-5:30 PM plus Saturdays from 10 AM - 4 PM.

Part-time hours:

30-40 hours per week

Job Type:

Part-time or Full-time Job Types:

Full-time, Part-time Pay:

From $19.00 per hour

Experience:

Customer service: 1 year (Required)

Work Location:

In person