Front Office Medical Assistant

Are you seeking a meaningful and rewarding career with room to grow? Join our team! We deliver comprehensive, collaborative, and high-quality mental health and substance use recovery services with care, compassion, and a trauma-informed approach. Our vision is to enhance understanding and improve treatment outcomes through direct care, psychoeducation, and research. Above all, we are dedicated to bringing hope and healing to those we serve. The Charak Center for Health and Wellness is a well-established, state certified and Joint Commission accredited behavioral health agency with locations in Elyria, Garfield Heights, Medina, Mentor, and Stow. We provide services to individuals with mental health and substance use issues. Due to continued growth, we are currently hiring front office staff or our offices in: Elyria, Stow and Medina. .The position is considered non-exempt, eligible for overtime pay, however you must obtain approval from your supervisor prior of taking overtime. Normal agency business hours are 9:00 am to 5:30 pm Monday thru Friday with evening hours for appointments and/or meetings as needed. Our front office staff cover from 8:45 am to 5:45 pm each weekday. From time-to-time, however, the work situation may require an employee to expend an amount of time more than the normal workweek.

• Warmly welcome visitors, determine nature of business, and direct them appropriately.
• Answer phones, schedule patients and take messages in a courteous and efficient fashion.
• Interface with and collect funds from patients as they enter or leave the office and to enter all charges into a computerized billing system and access information as needed.
• Take vitals.
• Monitor and collect urine samples, as needed, and manage sample according to protocol.
• Perform all lab test sampling and submit samples or results according to protocol.
• Monitor laboratory results and ensure that these are communicated and recorded correctly.
• Perform other medical-related tasks such as checking vitals, administering breathalyzers and injections, EKGs and other tasks.
• Upload reports (OARRS, labs) to electronic medical records in a timely fashion so that this information is retrievable by MEDSOM staff at time of appointments.
• Assure prescription refill requests are processed in a timely fashion.
• Process Insurance Verification for services and complete Prior Authorization for medications and services

Experience/Credentials:

Medical assistant, administrative assistant, customer service or related experience. Injection Administration.

Required:

Medical Assistant Certification or Registration, or State-Certified Nursing Assistant.

Job Type:

Full-time Pay:

From $15.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Experience:

EMR systems: 1 year (Preferred) Vital signs: 1 year (Required)

Injection Administration:

1 year (Required)

License/Certification:

Certified/Registered Medical Assistant or STNA (Required)

Work Location:

In person