Full-Time Assistant Manager Self-Storage (Elmhurst, Queens, NY)

Full-Time Assistant Manager - Self-Storage (Elmhurst, Queens, NY) We are seeking a motivated, reliable, and customer-focused Assistant Manager to join our self-storage team in Elmhurst, NY. This is an excellent opportunity for someone with strong sales and customer service experience who is looking to grow within a fast-paced and expanding company. Position Overview As the Assistant Manager, you will support the Property Manager in overseeing the daily operations of the facility. You will play a key role in driving sales, maintaining excellent customer service, supporting facility operations, and ensuring the property remains clean, safe, and professionally maintained.

Key Responsibilities:

Assist with the daily operations of the storage facility Promote and rent storage units to maximize occupancy and revenue Meet and exceed monthly sales goals and performance targets Sell retail merchandise including boxes, locks, tape, and packing supplies Provide outstanding customer service in person, over the phone, and via email Assist customers with move-ins, move-outs, transfers, and account inquiries Handle collections, delinquent accounts, payment processing, and follow-up calls Maintain accurate customer records, rental agreements, and reports Conduct property walkthroughs to ensure cleanliness, organization, and safety Perform light maintenance duties including sweeping, cleaning units, removing trash, changing light bulbs, and minor upkeep tasks Prepare vacant units for new rentals Monitor gate access, security systems, and overall property activity Assist with opening and closing procedures Support marketing and outreach efforts to increase rentals and visibility Order and organize office, retail, and facility supplies as needed Help resolve customer concerns in a professional and timely manner Ensure company policies and operational procedures are followed Assist the Property Manager with administrative duties and special projects Maintain a professional appearance and positive attitude at all times Perform additional duties as assigned by management

Qualifications:

Previous sales, retail, customer service, or assistant management experience preferred Strong communication and interpersonal skills Organized, dependable, and able to multitask effectively Comfortable using computers and basic office software Self-motivated with a strong work ethic and positive attitude Ability to work independently and as part of a team Ability to perform light physical labor and lift up to 50 lbs when necessary Weekend availability required Must reside in or near Elmhurst, Queens, NY Employment contingent upon successful completion of a background check Self-storage experience is a plus but not required

Compensation & Benefits:

Competitive hourly pay Performance-based bonuses and incentives Health benefits Paid holidays, vacation, and sick time Career advancement opportunities within a growing company Employee discount on storage units Supportive and team-oriented work environment If you are driven, professional, and looking for a long-term opportunity with growth potential, we encourage you to apply today and join our growing team.

Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person