Full-Time Clinical Support Coordinator

Nebraska Orthopaedic Clinic is excited to annouce the opening of their Physical Therapy Services in Lincoln, NE! Our team seeking a Full-Time Clinical Support Coordinator for their outpatient therapy clinic.

Job Duties:

Greet and assist patients and visitors in a friendly, professional manner while providing excellent customer service and phone etiquette. Schedule, confirm, and coordinate patient appointments and referrals, including inbound and outbound therapy scheduling to optimize patient and provider time. Maintain accurate patient records, verify insurance benefits/authorizations, and protect confidentiality of personal and financial information. Prepare treatment areas and patients for therapy visits, including equipment setup, cleaning, organization, and maintenance of a safe clinical environment. Support overall clinic operations by answering patient questions, alleviating concerns, following policies and procedures, and contributing to team success as needed. Strong support for the medical receptionist & therapy care coordinator. Other duties as assigned.

Minimum Requirements:

1-2 years of Physical Therapy Office experience a plus Proficient in Microsoft Office Excellent Customer Service and Telephone skills Experience with Athena (EMR) is a plus Nebraska Orthopaedic Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position requires a background check upon acceptance. Req #3674

Pay:

From $16.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person