General Manager

Job Description

WHY WORK FOR SUMMERS?

This is an outstanding opportunity for a career move to one of the most dynamic companies in the Midwest! Searching for a highly motivated Manager with experience in residential service and sales to lead a fast-growing branch in NWI. Qualifications Must be able to lift and maneuver equipment up to 75 lbs. Must be able to crawl, climb, kneel, squat, bend and reach overhead Must be able to climb and work on ladders Must be able to use hand and power tools High school diploma or GED are required A working knowledge of plumbing and HVAC are required Valid driver's license is required Strong supervisory, communication and computer skills are required Ability to work after regular business hours as needed Responsibilities Oversee day to day operations of entire branch Coordinate activities of the maintenance, service, and indoor air quality departments to effect operational efficiency; uses system generated and locally produced reports to monitor field performance and identify areas for improvement Implements organizational policies and goals. Coordinates activities of the following field service departments: Maintenance, Service, Indoor Air Quality, and Installation, to effect operational efficiency and economy. Training schedules, recruiting, motivation, and administrative interface are part of this coordination. Uses system generated and locally produced reports to monitor field performance and identify areas for improvement. Monitors Dispatcher(s) and dispatch board activity to ensure effective scheduling of technicians to maximize call volume/capacity as well ensure "right tech/right call" and labor control. Collaborates with the District Manager on creating and managing budget Generated reports and measures of departmental operations as well as records on all inventory, tools, and vehicles Reviews reports with upper management Instructs crews on proper use of materials and quality workmanship Reviews payroll records to ensure that technicians are paid properly Communicated with dispatchers to ensure appropriate technicians for types of service Evaluates staff to determine training requirements Ensures that company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered and replenished as needed Additional related duties as assigned/needed by upper management About the Company No one likes having to call a plumbing or HVAC repairman. Calling one means something is broken, and you're going to have to pay money to fix it. Now that we have that out of the way, let us tell you about Summers Plumbing Heating & Cooling. Aside from providing exceptional service, we exist to change your mind about calling a repairman. Our friendly, helpful, and honest technicians are here to make your life easier, not harder than it already is. Benefits All full-time employees are offered an outstanding compensation package with paid holidays, vacations, health and dental insurance, short- and long-term disability, 401K with company match, AND we are

EMPLOYEE OWNED

(Employee Stock Ownership Plan)! Skills Preferred Motivation Intermediate Reporting Intermediate Efficiency Intermediate Team Coordination Intermediate Technical Skills Intermediate Plumbing Knowledge Intermediate HVAC Knowledge Intermediate Training Intermediate Scheduling Intermediate Problem-Solving Intermediate Customer Service Intermediate Sales Intermediate Communication Intermediate Supervision Intermediate Leadership Intermediate EEO Policy Statement Summers Plumbing Heating & Cooling is an Equal Opportunity Employer; employment with Summers Plumbing Heating & Cooling is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.