General Manager

TownePlace Suites Wichita East The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees while maintaining the integrity and quality standards of the property. Responsible for effective communication across staff and with corporate office. For this new hotel the GM will be responsible for hiring staff and completing opening tasks.

ESSENTIAL FUNCTIONS

Approach all encounters with guests and team members in a friendly, service-oriented manner Regular attendance is required in compliance with TGC standards, as required by scheduling, which will vary according to the needs of the hotel Maintain high standards of personal appearance and grooming, which includes proper dress and correct nametag when working Must be willing to work front desk shifts as needed to cover staffing needs and control cost Must be able to convey information and ideas clearly, both oral and written Comply at all times with TGC standards and regulations to encourage safe and efficient hotel operations Must work well in stressful, high-pressure situations Manage all sources of revenue to include rooms, food and beverage, internet and others. Ensure all departments are profitable and maintain strong working relationships Create local marketing plans and pricing strategies and get to know each market segment. Respond quickly to changing market conditions and revise strategies accordingly Must be able to evaluate and select among alternative courses of action quickly and accurately Actively participate in sales discussions, meetings and plans. Know key account executives and business base Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Promote TGC's philosophies and Culture throughout the hotel to both team members and guests Manage monthly financial reports and know at all times where the hotel stands against budget Manage human resources functions of the hotel by controlling turnover, motivating team members, focusing on team member development and retention and conducting regular team member meetings Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program Ensure hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws Tour the operating departments daily making adjustments as needed via departmental leads Conduct daily staff meetings, and review future sales and operations efforts Daily property walk of the hotel to ensure clean and safe environment Weekly property walk throughs with all department heads, addressing cleanliness and repairs in various areas and maintain logs on walk throughs for follow up Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need Ensure complete processing of invoices daily by using the A/P process Actively participate in required MOD program as needed Must be able to prioritize departmental functions to meet due dates and deadlines Be in public areas during peak periods, greeting guests and offering assistance as needed Must be able to work with and understand financial information and data, and basic arithmetic function Attend meetings/training as required by management, maintain all required certification, and ensure staff is compliant with training

Job Type:

Full-time Pay:

From $60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Hotel management: 1 year (Required)

Work Location:

In person