General Manager

We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a full time General Manager to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by overseeing and be completely hands on with production and store operations including achieving overall performance goals with sales, customer service, product quality, and staff development What Makes US Different? We're a 60+ year old brand with uncompromised quality...but we're #notstuffy We believe in balance. We're closed on Sundays, and, other than four or five weeks a year, General Managers typically work 45 hours per week extended hours at Holiday periods and as needed. Are you ready for a change? Are you tired of the same old restaurant/hospitality environment? Are you looking for better work/life balance? Do you really want to see the difference you make? Are you a leader who works side by side with your team.

Supervisory Responsibilities:

Hires and trains restaurant staff. Completely hands on in every aspect of food preparation, customer service, catering, store maintenance. Inspires staff to achieve goal oriented objectives through a positive, hands-on style of leadership. Serves as a role model to demonstrate appropriate behaviors. Organizes and oversees the staff schedules. Conducts performance evaluations that are timely and constructive. Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. Encourages and builds mutual trust, respect, and cooperation among team members. Develops specific goals and plans to prioritize, organize, and accomplish your work.

Duties/Responsibilities:

Oversees and participates in food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the cafe and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner. Stays readily available/approachable for all team members. Demonstrates knowledge of the brand specific service culture. Estimates food and beverage costs. Manages inventory and purchases food and supplies. Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards. Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service. Maintains sales records and tracks cash receipts. Drive company vehicle to deliver food. Performs other duties as assigned.

Required Skills/Abilities:

Strong hands on supervisory and leadership skills. Excellent interpersonal skills with a focus on customer service. Excellent time management skills. Excellent organizational skills and attention to detail. Familiarity with food handling, safety, and other restaurant guidelines. Proficient with Microsoft Office Suite, P.O.S. systems.

Education and Experience:

High school diploma or equivalent required. Minimum of 3-5 years restaurant general management experience required. Successful completion of corporate training program required. Serve safe certified. Valid clean driving record. Valid drivers license.

Physical Requirements:

Ability to traverse all parts of the restaurant quickly. Prolonged periods walking and standing. Must be able to lift 60 pounds at times. Operate a torch as to glaze. We are a Smoke Free and Drug Free employer offering an amazing opportunity with family friendly schedules during non-holiday time periods. Must provide 3 business references and complete background check.

Job Type:

Full-time Pay:

$60,000.00 - $65,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Shift:

Day shift

Experience:

Restaurant General Management:

3 years (Required)

License/Certification:

Driver's License (Required) ServSafe (Required) Ability to

Relocate:

Cornelius, NC 28031: Relocate before starting work (Required)

Work Location:

In person