General Manager, Charter & Management Operations

General Manager, Charter & Management Operations at fly

ADVANCED

Aviation Group General Manager, Charter & Management Operations at fly

ADVANCED

Aviation Group in delaware city, Delaware Posted in 2 days ago.

Type:

full-time

Job Description:

General Manager, Charter & Management Operations fly

ADVANCED

Jet is seeking an experienced aviation leader to oversee charter operations, client development, and aircraft management across our growing Part 135 division.

Location:

New Castle, DE (Full-Time, On-Site)

ABOUT FLYADVANCED JET

Aero Ways, Inc., operating as fly

ADVANCED

Jet, is a FAA-certificated Part 135 on-demand air carrier providing private jet charter, aircraft management, and aviation services across the Northeast and Mid-Atlantic regions. With a growing fleet, a seasoned flight operations team, and a commitment to white-glove client service, fly

ADVANCED

Jet is expanding its charter division and seeking an experienced, hands-on leader to help drive that growth. This role offers the opportunity to help shape the future growth and structure of a rapidly expanding charter operation.

THE OPPORTUNITY

This leadership role is designed to consolidate charter operations, client development, and day-to-day management of the flight division under one accountable executive. The GM will serve as the operational and commercial face of the charter business, maintaining a highly visible presence with clients, crew, and operational leadership while driving charter revenue growth and operational performance. The right candidate brings deep Part 135 operational knowledge, a track record in charter sales or aircraft management, and the personality to build lasting relationships with high-net-worth clients, brokers, and aviation partners. This is a full-time, on-site leadership role requiring regular in-person engagement with clients and operations teams.

KEY RESPONSIBILITIES

Charter Revenue & Business Development Own and drive charter revenue targets for the division, including inbound business, outbound development, and broker relationships Develop and manage a pipeline of charter clients, aircraft management prospects, and repeat fliers Serve as the primary point of contact for high-value clients, delivering a premium, relationship-driven experience Partner with Account Management and Charter Sales to establish structured outreach and follow-up processes Represent fly

ADVANCED

Jet at industry events, FBO partner meetings, and client engagements Flight Operations Oversight Oversee day-to-day charter flight operations in coordination with the Asst. DO / Chief Pilot Ensure scheduling, dispatch, and crew coordination operate efficiently and in regulatory compliance Serve as the management-side bridge between pilots, FAA compliance, and client-facing staff Work closely with the Compliance & FAA Liaison to maintain Part 135 certificate integrity Coordinate with the Flight Ops Coordinator and Flight Attendant on trip logistics and service standards Team Leadership Directly lead a team of six: Chief Pilot / Asst. DO, Compliance & FAA Liaison, Charter Sales Associate, Flight Ops Coordinator, Account Manager, and Flight Attendant Clarify roles, establish performance expectations, and hold team members accountable to outcomes Improve alignment between charter sales and flight operations Build a high-performance culture centered on client service, safety, and operational excellence Strategic & Executive Alignment Report directly to the VP of Business Operations with regular updates on revenue, operations, and team performance Contribute to fleet expansion planning by identifying aircraft opportunities aligned with client demand Collaborate with Finance on charter pricing, trip profitability, and budget adherence Develop reporting and performance metrics that provide leadership with clear operational visibility

QUALIFICATIONS

Required 5+ years in Part 135 charter operations, aircraft management, or aviation services leadership Demonstrated success in charter sales, client development, or aviation business development Deep understanding of FAA Part 135 regulatory requirements and certificate management Strong interpersonal and communication skills, comfortable working with both C-suite clients and flight crews Ability and willingness to maintain a strong on-site and client-facing presence Proven ability to lead and motivate a small, cross-functional team Preferred Pilot certificate (ATP or Commercial), viewed favorably but not required Existing relationships with charter brokers, aircraft owners, or Fortune 500 travel departments Experience with aircraft management agreements and owner relations Familiarity with flight operations software such as BART, Avianis, or similar scheduling/dispatch platforms Bachelor's degree in Aviation Management, Business, or a related field

WHAT SUCCESS LOOKS LIKE - FIRST 12 MONTHS

Charter revenue is measurably growing with documented pipeline and conversion tracking in place The team has clear roles, expectations, and operates as a cohesive unit under your leadership Clients describe fly

ADVANCED

Jet as reliable, responsive, and relationship-oriented FAA compliance posture remains strong, with no certificate actions or corrective findings At least one fleet expansion opportunity has been identified based on demonstrated client demand Leadership has consistent visibility into division performance through structured reporting