General Manager

General Manager at Spread Bagelry, Inc. General Manager at Spread Bagelry, Inc. in Isle Of Palms, South Carolina Posted in 1 day ago.

Type:

full-time

Job Description:

Spread Bagelry is seeking a General Manager (GM) for our Mount Pleasant, SC location who will be responsible for overseeing the daily operations of the restaurant, delivering exceptional guest experiences, and leading a team of passionate foodservice professionals. This role requires a high level of energy, attention to detail, and a genuine love for hospitality. The GM drives performance by coaching team members, maintaining operational excellence, and managing the business to meet and exceed financial goals.

Responsibilities:

Operations & Guest Experience Lead by example in delivering warm, consistent, high-quality service. Ensure all food and beverage items meet Spread Bagelry's brand and quality standards. Monitor restaurant cleanliness, safety, and sanitation. Manage daily checklists, opening/closing procedures, and shift execution. Troubleshoot service issues in real time with a guest-first mindset. Team Leadership Hire, train, coach, and develop all team members, including assistant managers and shift leaders. Build a positive, team-oriented culture aligned with company values. Conduct regular performance reviews and provide ongoing feedback. Ensure all staff are properly trained on food safety, procedures, and brand standards. Financial & Business Performance Manage labor costs, COGS, and controllable expenses to achieve or exceed budget goals. Analyze daily/weekly/monthly P&L reports to identify areas for improvement. Create and execute plans to drive sales, including local marketing and community engagement. Maintain proper inventory levels, place orders, and minimize waste. Compliance & Brand Integrity Ensure compliance with all health, safety, and labor laws. Maintain accurate records for scheduling, payroll, and operational checklists. Represent the Spread Bagelry brand with integrity and professionalism at all times.

Qualifications:

3+ years of restaurant management experience (fast-casual or QSR preferred). Proven ability to lead, inspire, and hold a team accountable. Strong financial acumen and comfort working with KPIs, P&L, and budgets. Experience with Toast, XtraChef, and/or 7shifts a plus High energy, hands-on leadership style with excellent communication skills. ServSafe certification (or ability to obtain within 30 days). Able to work a flexible schedule including early mornings, weekends, and holidays.