General Manager (GM)

General Manager (GM) Confidential Runnemede, NJ Job Details Full-time $70,000 - $80,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Cost management Pricing Operations management Sales Inventory management Customer service Financial reporting Facilities management Merchandising Staff scheduling Regulatory compliance Mid-level Payroll management Improving operational efficiency 3 years Hiring Bachelor's degree Overseeing compliance functions Team management Store management Financial control management Profit & Loss statement Recruiting Cash management Deposits Employee engagement Training Retail management Staffing management Internal controls management Order fulfillment Staff development Performance evaluation Full Job Description General Manager-Dispensary Position Overview The General Manager is primarily responsible for day-to-day operations for the dispensary which include effective performance management and execution of retail operations including merchandising, staffing, and the customer order fulfillment processes. The General Manager oversees all activities related to the operation of the dispensary to include customer identification, record retention, product tracking and inventory control in compliance with all regulatory requirements and rules governed by the NJ CRC. Primary Responsibilities

• Drive a culture of positive employee engagement with a strong focus on inclusion & diversity.
• Develop, coach, and consistently execute excellent service standards. Ensure consistent execution of steps of service by using tools such as staff meetings, and customer feedback. Constantly work to improve standards and customer satisfaction.
• Take ownership of business and ensure the dispensary operates efficiently and profitably .
• Actively manage inventory, recalls, and pricing to meet cost and sales targets.
• Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to Business standard.
• Hire, train, schedule and manage staff at dispensaries to achieve established standards, sales, and profit objectives as well as customer satisfaction. Ensure that all deadlines are met and take accountability for completion.
• Effectively manage service labor, scheduling and payroll.
• Conduct performance reviews with employees & monitor employee productivity, attitudes, and performance results.
• Maintain a general awareness of cannabis and retail trends to help create innovative and adaptive strategies. Work closely with grower-processors to understand and learn about their products.
• Maintain excellent facilities conducive to enhancing employee productivity.
• Work with the management team to meet all regulatory requirements and rules governed by the NJ CRC. Correct all violations with a sense of urgency.
• Work with management team (finance, marketing, security) to ensure standards are met. Maintain open lines of communication with staff.
• Promote open feedback from reception, retail staff, and security.
• Become a subject matter expert in New Jersey's seed-to-sale tracking system Metrc and integrated systems. Qualifications and Education Requirements
• Minimum of 3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results.
• Bachelor's degree from an accredited college or university (Preferred but not require)
• Previous management proficiency in high volume retail with P&L accountability.
• Ability to create and maintain a customer focused culture.
• Cannabis experience is required.
• Work/manage coverage of weekends and holidays as necessary.
• Must be flexible regarding work schedule and willing to work 5-6 days per week including evening and weekends including opening and closing shifts. Two Weekends a month mandatory.
• Have a proven track record of working effectively with customers with a minimum of 2 years' experience preferred.

EEO Statement Employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. Our Dispensary is committed to assuring equal employment opportunities for all employees and applicants. Our Dispensary is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers. Disclaimer This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

Job Type:

Full-time Pay:

$70,000.00 - $80,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Experience:

Cannabis Management:

3 years (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Runnemede, NJ 08078 (Required) Ability to

Relocate:

Runnemede, NJ 08078: Relocate before starting work (Required)

Work Location:

In person