General Manager - Retail Garden Center

We are looking for a General Manager to lead the day-to-day retail operations of a high-volume garden center environment. This role is responsible for driving customer experience, merchandising strategy, and overall store performance while building and developing a strong team culture. The position sits above store-level management and oversees multiple functional areas including retail, merchandising, and frontline staff. This is a hands-on leadership role for someone who understands how to create a destination retail experience and drive consistent revenue growth. Responsibilities Oversee all retail operations, including store performance, merchandising, and customer experience Lead and develop store managers, supervisors, and frontline staff to improve engagement and performance Design and execute merchandising strategies that increase foot traffic and average transaction value Monitor daily sales performance, staffing levels, and operational efficiency across departments Improve in-store customer experience through layout, service standards, and team training Collaborate with ownership on business strategy, seasonal planning, and growth initiatives Manage inventory flow, product assortment, and seasonal transitions to maximize sales opportunities Establish and maintain a strong team culture focused on accountability, service, and results Identify operational gaps and implement systems to improve consistency and performance Ensure all retail operations align with company goals, brand standards, and customer expectations Requirements 5+ years of experience in retail management, preferably in garden centers, landscaping supply, or similar environments Proven experience leading teams in a customer-facing retail environment Strong background in merchandising, product presentation, and retail sales strategy Experience managing multiple departments or store functions simultaneously Demonstrated ability to improve customer experience and increase sales performance Strong leadership, communication, and team development skills Comfortable working in a hands-on, fast-paced retail environment Experience with inventory management, staffing, and daily retail operations

Benefits Compensation:

Competitive salary based on experience. Benefits may include health insurance, retirement plan options, paid time off, and other company-sponsored programs.