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Gift Shop & Guest Services Associate

Job

Experience Alaska Tours

Ketchikan, AK (In Person)

$33,280 Salary, Full-Time

Posted 3 days ago (Updated 1 hour ago) • Actively hiring

Expires 6/17/2026

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Job Description

Ready for a summer you'll talk about for years? Experience Alaska Tours is looking for an enthusiastic, friendly, and professional Gift Shop & Guest Services Associate to join our team full-time at our lodge and gift shop. In this dynamic role, you will welcome guests, assist with arrival and departure logistics, and create a memorable first impression for travelers visiting from around the world. This is a unique opportunity to work in a beautiful Alaska lodge setting.
Why You'll Love Working Here:
• Live the
Alaska Dream:
Start your day surrounded by the Tongass National Forest and the Pacific Ocean. After your shift, hop in a kayak or take our employee skiff and explore the wild waters right outside your door. •
All-Inclusive Adventure:
Skip the rent stress—we provide free, comfortable dorm-style housing, kitchen access, and bi-weekly rides into town for groceries. You'll join a close-knit crew, swap stories, and make friends for life. •
Work Hard, Play Hard:
keep service moving fast and smooth, and jump in wherever needed—no two days are the same. In this role, your responsibilities will include, but are not limited to: Have good time management skills. Assist with guest logistics upon arrival and departures from the lodge Maintain a friendly and professional appearance and attitude when at work. Learn and operate the POS (point of sale software) in gift shop. Keep merchandise well stocked, including pricing, folding and display setups. Check and clean store and entryways for cleanliness Check with Managers for additional tasks during gift shop breaks Assist dining room staff when possible Take phone/radio messages and relay them to the appropriate parties •Bring great energy to a fast-paced environment by multitasking with confidence, taking initiative as a self-starter, and managing your time effectively throughout the day. Other duties as requested by
Lodge Management Job Types:
Temporary, Contract, Full-time Pay:
From $16.00 per hour
Benefits:
Employee discount
Shift:
8 hour shift Day shift
Education:
High school or equivalent (Preferred)
Work Location:
In person

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