Guest Experience Coordinator

Guest Experience Coordinator (GEC)

Location:

629 Highgrove Rd, Williams, AZ 86046

Pay:

Starting at $15.00 per hour plus tips Join Our Team at Clear Sky Resorts! Are you passionate about creating unforgettable guest experiences? Join our team as a Guest Experience Coordinator (GEC) and play a vital role in delivering exceptional service at our one-of-a-kind resort. This dynamic role combines two key responsibilities: serving as a welcoming host in our Welcome Dome and providing top-tier dining service in our Dining Dome. As a GEC, you'll thrive in a dual-role environment, where your hospitality skills will shine in both front-facing guest interactions and dining service excellence.

What We Offer:

Full-time availability with consistent hours. Opportunities to grow within a young, innovative company. The chance to live and work in a breathtaking destination near the Grand Canyon. A supportive environment with opportunities for professional development.

Benefits:

Employee discount Flexible schedule Access to Resort Amenities (yoga, Projection Dome movies, activities, etc.) Unbeatable location - Spend your days off exploring the Grand Canyon and surrounding Arizona wonders! Affordable on-site housing

Schedule:

Day shift Night shift

Key Responsibilities:

Greet and welcome guests in a friendly and professional manner Answer incoming calls and assist with inquiries Coordinate guest services and ensure guest satisfaction Manage reservations and bookings Provide information about the resort facilities and services Offer Food and Beverage options Handle guest check-ins and check-outs Maintain a clean and organized front desk area Assist in the Dining Dome with taking orders, serving food and beverages, and ensuring an enjoyable dining experience Address and resolve any guest concerns promptly Build strong knowledge of resort amenities, policies and local partners

Requirements:

Proficiency in phone systems and front desk operations Strong guest relations and customer service skills Knowledge of hospitality industry standards Excellent phone etiquette and communication skills

Hospitality:

1 year (Preferred) Ability to commute Ability to relocate before starting work

Work Location:

In person Why Work with Us? Clear Sky Resorts is not just a workplace—it's an experience. We take pride in creating memorable moments for our guests and staff alike. Working here means being part of a close-knit team while enjoying the natural beauty of one of the world's most extraordinary destinations.