Guest Services Representative / Receptionist

Marietta Toyota | Marietta, GA Marietta Toyota is looking for a professional, dependable, and customer-focused Guest Services Representative to join our showroom team. This position is much more than answering phones — you are the first impression of our dealership. From welcoming guests to helping maintain a smooth and organized showroom experience, our Guest Services team plays a major role in delivering the level of hospitality and professionalism that has helped Marietta Toyota serve the community since 1975. We are looking for someone who enjoys helping people, stays positive in a fast-paced environment, communicates professionally, and takes pride in being reliable and detail-oriented. What You'll Do Welcome and greet every guest with a friendly, professional attitude Answer incoming phone calls courteously and direct calls appropriately Check customers into our CRM system accurately Assist with showroom traffic management and guest communication Support the sales team with administrative and reporting tasks Help maintain a clean, organized, guest-ready showroom environment Monitor guest activity and communicate effectively with managers and staff Complete opening and closing Guest Services responsibilities Assist with dealership logs, reports, loaner paperwork, and internal processes Protect confidential customer information and follow safeguard procedures This Role Is a

Great Fit For Someone Who:

Enjoys being the first friendly face customers see Takes pride in being dependable, polished, and professional Can stay organized while multitasking between guests, phones, and computer systems Understands that attention to detail and accuracy matter Works well in a team-focused environment Wants a stable, long-term opportunity with an established company Is comfortable working evenings and rotating weekends in a retail automotive environment Qualifications Previous receptionist, front desk, hospitality, retail, customer service, or administrative experience preferred Strong communication and interpersonal skills Professional appearance and attitude Basic computer skills and ability to learn dealership software systems Strong attendance and punctuality required Ability to remain calm, positive, and professional in a busy environment

Schedule Dealership Hours:

Monday•

Saturday:

8:00 AM•8:00

PM Sunday:

12:30 PM•6:00 PM Flexible shifts scheduled within operating hours ( 8-2 or 2-8) Rotating weekends required Closed Thanksgiving, Christmas, and Easter Benefits Full-time employees are eligible for: Medical insurance Dental insurance Vision insurance 401(k) Life insurance options Short•and long-term disability options Paid vacation/PTO Paid holidays Employee discounts Long-term career growth opportunities Why Marietta Toyota? Marietta Toyota has proudly served Cobb County and the Atlanta area for over 50 years. We believe great customer experiences begin the moment someone walks through the door, and our Guest Services team helps set that tone every day. We value professionalism, teamwork, accountability, and creating a welcoming environment for every guest who visits our dealership. "We've been here, and we'll be here for you." Apply Today If you're friendly, organized, dependable, and ready to join a fast-paced professional team, we'd love to hear from you.

Pay:

From $16.25 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Health insurance Vision insurance Application Question(s): Are you available to work scheduled shifts within our dealership hours: Monday-Saturday from 8:00 AM to 8:00 PM and Sunday from 12:30 PM to 6:00 PM? Shifts are typically either 8:00 AM-2:00 PM or 2:00 PM-8:00 PM, and evening, weekend, and rotating Sunday availability is required. Answer YES or NO and or any schedule requirements (school on Tuesdays, etc)

Education:

High school or equivalent (Required)

Experience:

Front desk: 1 year (Preferred) Ability to

Commute:

Marietta, GA 30060 (Required)

Work Location:

In person