Health Unit Coordinator | Interventional Pain | South Portland, ME

ESSENTIAL FUNCTIONS

Answer incoming telephone calls to the pod as back up to the CA pod point Follow up on referral requests to obtain outside records as needed Maintain up to date pod paperwork (patient education, ABNs, etc.) Create patient charts in eCW Assist with manual faxing and scanning of urgent paperwork as needed Troubleshooting of telehealth visits with physicians and patients Resource to the clinical staff and providers with administrative needs Monitoring of administrative supplies in the pod Troubleshooting of telehealth visits with physicians and patients Assist in rescheduling patients for providers out of the office (vacation, sick days, CME, etc.) Assist in scheduling patients for all routine appointments and follow up appointments as needed Assist in scheduling patients for surgical procedures Assist in prior authorizations within scope Other duties as assigned.

JOB REQUIREMENTS

High school graduate Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors Ability to work independently and accurately Ability to work well in busy environment Ability to uphold InterMed's values. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.