Wellness Associate

Wellness Associate Pet Evolution Shoreline Shoreline, WA Job Details Full-time $18 - $20 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Pet care Sales Customer service Greeting customers Leadership Communication skills Retail sales Full Job Description We are looking for a dedicated and compassionate Pet Sales Associate to join our team. The ideal candidate will have a strong passion for promoting pet health, excellent customer service skills, and the ability to provide expert advice on holistic pet care. This role involves interacting with pet owners, conducting wellness assessments, and offering recommendations for products and services that contribute to the overall well-being of pets.

Duties include:

Warmly welcoming all customers entering Pet Evolution. Engaging customers to identify their needs and recommending products that cater to those needs. Managing the check-in and check-out process for grooming and walk-in services. Actively promoting and selling Good Life membership. Demonstrating adeptness in handling customer objections. Delivering top-notch customer service consistently. Efficiently managing your time to ensure tasks are completed effectively. Engaging customers, understanding their requirements, and suggesting products accordingly. Committing to continuous learning about pets, pet products, and services through training, reading, and on-the-job education. Staying updated on sales promotions, contests, and performance goals. Proficiently operating a computerized cash register, ensuring accurate and swift transactions, as well as precise daily sales reconciliation. Professionally answering phone calls and providing accurate information. Maintaining a clean environment by cleaning facilities and equipment. Organizing and restocking merchandise effectively. Assisting customers in transporting their purchased merchandise to their vehicles. Being vigilant about shrinkage and inventory management. Cheerfully and efficiently carrying out any other tasks assigned by supervisors.

Qualifications:

Passion for promoting pet care and a commitment to the well-being of dogs and cats. Minimun three years of previous working experience. Excellent communication and interpersonal skills. Knowledge of pet nutrition, natural remedies, and alternative therapies. Previous experience in a customer service or retail environment is advantageous. Basic understanding of pet behavior and wellness indicators. Ability to work independently and as part of a team. Certification in pet wellness or related field is a plus.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person