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Dispensing Audiologist / Licensed Hearing Instrument Specialist
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Costco Wholesale
Colchester, VT (In Person)
$78,832 Salary, Full-Time
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Job Description
Dispensing Audiologist /
Licensed Hearing Instrument Specialist Status:
Full-time Salary/Wage:
$36.90/hr. - $38.90/hr. + Hourly Extra Check eligible after meeting paid hour requirementsBenefits:
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan, to eligible employees.Description:
Costco Wholesale, a fortune 25 company, is a leader in the hearing aid industry. Our goal is to provide our 121 million members with high-quality goods and services at the lowest possible prices. We are seeking an experienced dispensing AuD or VT State Licensed Hearing Instrument Specialist to work in the Hearing Aid Center in Colchester VT. Must hold VT State Hearing Instrument Specialist License or Dispensing Audiologist License as required by state law.Job Description:
Participates in hearing aid dispensing duties. Performs complete hearing tests, selects appropriate amplification, orders product, programs and fits premium digital hearing aids. Performs outcome measures for fitting verification. Maintains customer computer files. Provides a high level of member service. Trains employees as needed. Job Duties/Essential Functions- Achieves benchmarks and goals, using methods/strategies that are consistent with the Code of Ethics
- Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP). Provides mentoring and hands on training that aligns with the HAAP curriculum. Follows Costco's training guidelines and reviews opportunities and successes with apprentice each week.
- Provides prompt courteous member services and responds to any customer problems. Properly trains customers in caring for their hearing devices, such as intrinsic cleaning and brushing.
- Communicates with members via phone providing general information about the hearing aid department, general troubleshooting guidance, and schedules member appointments.
- Performs administrative duties consisting of using the office management system to maintain member records and schedule appointments, maintains department inventory, orders supplies, answers phone and returns calls left via voicemail.
- Assists members with scheduling appointments, answering questions about products and services, device evaluation and services as allowed by state law.
- Checks in and stores all daily receivings, including assembling and/or charging member devices for delivery.
- Performs Hearing Aid Dispenser duties consisting of member consultations and exams.
- Loads, operates cash register, and performs money transactions with customers.
- Follows safety and security procedures, follows PPE requirements, and maintains cleanliness of the department.
- Travels, including some weekends, as business needs require, to assist other hearing aid departments.
- Ensures proper procedures for cleaning and infection control are implemented.
- Ensures proper cleanup and disposal of hazardous materials.
- Regular and reliable workplace attendance at your assigned location. Ability to operate vehicles, equipment or machinery
- Computer, phone, fax, copier, cash register, hand-held scanners, audiometer, probe microphone measurement equipment, manual and video otoscopes, hearing instrument test box, impression gun and/or syringe, hearing aids & accessories, hearing aid modification & maintenance equipment This is a full-time position: 40 hrs per week Must hold VT State Hearing Instrument Specialist License or Dispensing Audiologist License as required by state law.