Competencies Curiosity:

You are not expected to be a technical expert, but you are expected to be interested in learning along with your clients and competent in finding relevant resources. You embrace the challenge of learning and teaching basic technological concepts.

Excellent Customer Service:

You provide excellent customer service and demonstrate innovation and flexibility when meeting the needs of clients.

Innovative and Resourceful:

You can creatively solve problems and negotiate and handle stressful situations in a positive manner.

Active Listening:

You can repeat what clients say so they know you understand them. You can establish a relationship of trust and respect.

Emotional Intelligence:

You have high levels of self-awareness and compassion toward others. You demonstrate excellent interpersonal skills and a sense of humor in working with diverse clients, coworkers, and community members.

Organization:

You can prioritize work, schedule client meetings, and provide notes and data on your work.

Cultural Competence:

You can work with diverse clients and are culturally responsive to people from different racial, socio-economic, and ethnic communities. You have experienced or worked within the NANA Region.

Strong Boundaries:

The work of digital inclusion is never complete. You can look after yourself by having limits when working with clients and communicating about boundaries with your supervisor.

Communication:

You can be clear about the limits of the service you are providing and are able to explain what kind of help you are reasonably able to give. You can teach digital skills and guide clients through steps needed to access resources.

Language Skills:

Mus be proficient in reading, writing and speaking English.

Working Conditions and Physical Requirements Weather:

Indoors - environmentally controlled; requires most or all work to be done inside.

Noise level:

The noise level in the work environment is usually that of a standard office atmosphere.

Description of environment:

Office building with standard office environment.

Physical requirements:

Employee is required to occasionally lift and/or move up to 25 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

Travel:

No Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at recruiting@nana.com or 1-800-478-2000.

Default:

Location :

Location US-AK-Ambler Job

ID 2026-24821

Work Type On-Site Work Location Ambler Company:

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