Care Coordinator

• 340b

•

Department :

Clinical Job Status :

Full Time FLSA Status :

Non-Exempt Reports To :

Clinical Pharmacist Grade/Level :

Amount of Travel Required :

Minimum Work Schedule :

Positions Supervised :

None 8 a.m. to 5:30 pm Monday

• Thursday.

8 a.m. to 12:00 pm on Friday. However, adjustments to schedule and additional hours may be required to complete duties.

JOB SUMMARY

The Care Coordinator is part of the pharmacy team and under the supervision of the Clinical Pharmacist. The Care Coordinator will work with the Clinical Pharmacist to assist in retrieval of referral records from providers outside of Mainline Health Systems, Inc. The Care Coordinator is involved in continuous Quality Improvement practices and measures as set by Mainline Health Systems, Inc. and in which the practice focus is based on a Patient Centered Medical Home model of Care.

JOB DUTIES

Include but not limited to: Assist with referrals to other providers outside of Mainline Health Systems, Inc. and other services. Request records, and scan records into EMR. Document all information in the outgoing referrals. Collaborate with the Clinical Pharmacist to assist with 340b related duties Request records, download records, document referrals, any other ongoing 340b projects as necessary Interacting with patients and staff on a daily basis. Communication with management in regard to any related issues. Additional duties or responsibilities as deemed necessary. Participates in monthly clinical staff meetings Participate in daily huddles and maintain an active role within the care team Serve as part of the care team; following and implementing workflows that support and sustain MHSI Patient Centered Medical Home model of care. Willingness to attend and/or complete continuing education related to this position and/or any other topics as deemed necessary to MHSI. Completion of continual job training processes set forth by Mainline Health Systems, Inc .

QUALIFICATIONS

All listed below are key skills necessary for the position. Certified MA, Pharmacy Tech, or previous care coordinator preferred. Experience with Microsoft Excel preferred. Ability to communicate clearly, takes direction, and work well with a team but also self-motivated. Positive attitude. Detail oriented. Ability to navigate and utilize electronic medical records. Bilingual preferred, Spanish One year of experience in medical field/setting.

WORK ENVIRONMENT

An office environment in a controlled atmosphere building. This is an OSHA low

• risk position.

Reporting Relationships:

The 340b Care Coordinator reports to and is directly supervised by the Clinical Pharmacist who reports to the CQO. In the event that the Clinical Pharmacist is not available due to illness or vacation leave, the Care Coordinator reports to the CQP or assigned administrative staff.

PHYSICAL DEMANDS

Physical Demands Lift/Carry Stand O (Occasionally) Walk O (Occasionally) Sit F (Frequently) Handling / Fingering F (Frequently) Reach Outward O (Occasionally) Reach Above Shoulder O (Occasionally) Climb N (Not Applicable) Crawl N (Not Applicable) Squat or Kneel O (Occasionally) Bend O (Occasionally) 10 lbs or less F (Frequently) 11-20 lbs O (Occasionally) 21-50 lbs O (Occasionally) 51-100 lbs N (Not Applicable) Over 100 lbs N (Not Applicable) Push/Pull 12 lbs or less O (Occasionally) 13-25 lbs O (Occasionally) 26-40 lbs O (Occasionally) 41-100 lbs N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0

• 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33%
• 66% of the time (2.5
• 5.

5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements Vision (Near, Color) Sense of Sound (telephone and verbal conversations)

Sense of Touch Evaluation:

The evaluation of work performance will be on going and will be carried out by the Clinical Pharmacist with consultation of the CQO. The evaluation will include specific duties and responsibilities of the position, plus employee attitudes, general working behavior and willingness to do extra work or assistance. Formal evaluation will be done annually but may be initiated at other times by the Clinical Pharmacist or the Chief Quality and Compliance Officer.

STATUS:

This is a FLSA Non-Exempt position. This is an OSHA low risk position. This is an ADA negotiable position.

DISCLAIMER

The duties and responsibilities, qualifications, physical conditions, and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice. This position may be moved to other site locations due to need or performance. This job description does not limit the assignments that may be given to an employee in the job, and employees are expected to perform all duties assigned by their supervisor willingly and without reservation.