Patient Experience Specialist / Outpatient Recovia, LLC - 3.0 Phoenix, AZ Job Details Full-time $19 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Professional development assistance Referral program Qualifications Customer communication Teamwork Collaboration Medical scheduling Administrative experience Medical terminology Full Job Description

PATIENT EXPERIENCE SPECIALIST

/ Outpatient Recovia, LLC is seeking a

PATIENT EXPERIENCE SPECIALIST

for our Outpatient Behavioral Health Clinic in Midtown Phoenix. Hours are M-F, 7:45am - 4:45pm. This is NOT a remote or hybrid position. In this pivotal role, you will enhance patient interactions and support our mission of delivering compassionate and individualized care. Responsibilities Serve as the primary point of contact for patients, addressing inquiries and providing exceptional customer service. Assist with scheduling appointments and managing patient flow to ensure a seamless experience. Maintain accurate patient records and documentation in compliance with healthcare regulations. Collaborate with clinical staff to facilitate communication regarding patient needs and treatment plans. Educate patients about services offered and guide them through their treatment journey. Support administrative tasks as needed to enhance operational efficiency. Foster a welcoming atmosphere that aligns with our values of compassion and inclusivity. Qualifications Proven experience in a medical office setting, demonstrating strong customer service skills. Familiarity with medical terminology and administrative processes. Excellent communication skills, both verbal and written. Ability to work collaboratively within a team-oriented environment. Proficiency in office software and electronic health record systems is preferred. If you're ready to make a meaningful impact in the lives of others while growing your career in a supportive environment, we invite you to apply today and join the Recovia, LLC revolution!

Job Type:

Full-time Pay:

$19.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Referral program Vision insurance Application Question(s): Do you understand, this is not a remote position?

Work Location:

In person