Transitional Care Coordinator Inpatient Specialists Group - 3.0 Tampa, FL Job Details Full-time 19 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Vision insurance 401(k) matching Life insurance Qualifications Teamwork Electronic health records (EHR) management Phone communication Medical office experience Medical scheduling Health record tracking Organizational skills Computer skills Clerical experience Client interaction via phone calls Full Job Description Seeking an experienced Medical Assistant or CNA with strong clerical, EMR, scheduling and patient communication skills for a primarily administrative/clinical coordination role. This is not a traditional bedside or back-office MA position. About the Role Inpatient Specialists Group is seeking a Transitional Care Coordinator to support patients as they transition from the hospital or post-acute setting back into the community. This is a patient-facing healthcare coordination role ideal for an experienced Medical Assistant or CNA who has strong clerical, communication, and organizational skills and enjoys helping patients navigate their care after discharge. The Transitional Care Coordinator works closely with patients, families, providers, and healthcare teams to help ensure patients receive timely follow-up and remain connected to the care and resources they need after leaving the hospital. What You'll Do Conduct outreach to patients following hospital and post-acute discharge Assist with scheduling and coordinating transitional care follow-up appointments Communicate with patients and families by phone, text, and electronic messaging Review hospital discharge information and identify patients appropriate for transitional care follow-up Document patient outreach and communication accurately in the electronic health record Communicate patient concerns and barriers to the appropriate clinical team Help patients understand their next steps and connect them with appropriate members of their healthcare team Collaborate with physicians, advanced practice providers, hospital teams, and post-acute facilities Maintain organized patient worklists and ensure timely follow-up

Required/Preferred Qualifications:

Medical Assistant or CNA background strongly preferred Previous experience in a medical office, hospital, clinic, care coordination, patient access, scheduling, or similar healthcare setting Strong computer and EHR skills; Epic experience is a plus Excellent telephone communication and patient-service skills Comfortable conducting a high volume of patient outreach Strong attention to detail and ability to manage multiple patients and priorities simultaneously Comfortable communicating with physicians, clinical staff, patients, and families Able to work independently while functioning as part of a collaborative clinical team If you have a clinical background but have discovered that your strengths are communication, organization, problem-solving, and patient advocacy, this may be the role for you. This position offers the opportunity to use your healthcare experience in a coordination-focused role while still making a meaningful impact on patients during one of the most vulnerable periods in their care journey.

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Vision insurance

Work Location:

In person