Care Coordination Specialist The Neurosurgical & Spine Institute of Savannah Savannah, GA Job Details Full-time From $22 an hour 1 day ago Benefits Profit sharing Paid holidays Disability insurance Dental insurance 401(k) Flexible spending account Paid time off 401(k) matching Life insurance Qualifications Urgent care Pediatrics Medical assisting Productivity software Working with adult populations Associate's degree Geriatrics Full Job Description The Neurosurgical & Spine Institute of Savannah is looking for a positive and experienced Medical Assistant, Licensed Practical Nurse, or experience medical office professional to serve as a centralized clinical resource responsible for patient triage, provider support, prior authorizations, disability and leave management, care coordination, and documentation review to improve patient access, provider efficiency, and operational performance.
Benefits:
Our practice prides itself on offering a competitive package for team members with a focus on wellness, retirement, and performance. Benefits available to our team members include: 100% employer paid medical, prescription, and life insurance coverage for team members Flexible Paid Time Off (PTO) program + paid holidays 401(k) Plan with a 50% match on up to 6% Periodic performance bonuses including annual profit-sharing bonus that contributes to a team members potential retirement savings Education and certification assistance No cost for a variety of on-campus services for team members including consults, select labs, and imaging exams Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, and more
Daily Tasks May Include:
Review, prioritize, and respond to patient calls on behalf of team members current in clinic, with focused attention on, refill requests, postoperative concerns, and clinical questions using established protocols. Review, analyze, and summarize medical records to support disability determinations, work restrictions, medical necessity, and other clinical documentation requests. Coordinate and prepare FMLA, Short-Term Disability, Long-Term Disability, ADA accommodation, return-to-work, and employer medical certification documentation for provider review and signature. Assist with prior authorization and medical necessity appeals by identifying documentation gaps, gathering supporting records, and preparing appeal packets for provider review. Follow up on status of outbound referrals, diagnostic testing results, missing imaging and operative reports, and other items needed to support continuity of care. Ensure all documentation processes comply with HIPAA, payer requirements, organizational policies, and applicable federal and state regulations. Support clinics as needed by rooming patients, obtaining vitals, documenting histories, and supporting providers during high volume clinic days and/or unplanned absences. Perform additional duties as assigned to maintain high-quality patient care.
Skills/Requirements:
Associate degree in healthcare, nursing, health information management, medical assisting, healthcare administration, or related field. One or more of the following preferred credentials:
CCDS, MA, LPN
Three (3) years of previous medical office experience, preferred Strong verbal communication skills Comfortable working within multiple software systems including
EHR, PM, PACS and Microsoft Office About Us:
Established in 1977, The Neurosurgical & Spine Institute of Savannah is one of the largest private neurosurgical practices on the east coast. With office locations in Savannah, Pooler, Bluffton (SC), Jesup and Statesboro, The Neurological & Spine Institute plays a major role in bringing the latest, technologically advanced, neurosurgical therapies to adults and children across eastern Georgia & South Carolina's Lowcountry.
