Dental Treatment Coordinator Georgetown Family Dental - 5.0 Savannah, GA Job Details Full-time $17 - $23 an hour 21 hours ago Qualifications Customer communication Interpersonal skills HIPAA Medical scheduling Attention to detail Organizational skills Full Job Description Georgetown Family Dental is looking for a confident, organized, and patient-focused Treatment Coordinator to join our team in Savannah, Georgia. In this important role, you will help patients understand their recommended dental care, navigate financial and insurance considerations, and confidently move forward with treatment. You will work closely with the doctor, clinical team, and front office to create a seamless experience from treatment presentation through scheduling and follow-up. This position is ideal for someone who combines strong communication and customer service skills with an understanding of dental treatment, scheduling, insurance, and patient financial conversations.
Location:
821 King George Blvd., Savannah, GA 31419 Responsibilities Meet with patients to review recommended treatment and next steps Clearly explain treatment plans, scheduling requirements, estimated patient portions, and available financial arrangements Help patients understand insurance benefits as they relate to proposed treatment Coordinate treatment appointments and help maintain an organized, productive schedule Follow up with patients who have unscheduled or incomplete treatment Support treatment acceptance through clear, compassionate, and patient-centered communication Work closely with doctors and clinical team members to ensure treatment recommendations are accurately communicated Assist with insurance verification and coordination when needed Discuss payment expectations and available financial options professionally and respectfully Maintain accurate documentation of treatment discussions, follow-up activity, and patient decisions Assist with appointment confirmations, recall, patient communication, and scheduling needs Monitor outstanding treatment opportunities and proactively follow up with patients Protect confidential patient information and follow HIPAA requirements and office policies Support front-office operations and the leadership team as needed Experience & Qualifications Previous experience as a dental treatment coordinator, patient coordinator, dental front-office team member, or similar role is preferred Strong understanding of dental treatment scheduling and patient communication Experience discussing insurance benefits and patient financial responsibilities is preferred Comfortable having professional conversations about treatment costs and payment arrangements Strong customer service and relationship-building skills Excellent verbal and written communication Strong organizational skills and attention to detail Ability to follow up consistently and manage multiple patient needs throughout the day Comfortable working closely with doctors, clinical staff, and front-office team members Professional, dependable, and confident in a fast-paced dental environment Join Georgetown Family Dental If you enjoy helping patients understand their care and turning treatment recommendations into a clear, comfortable path forward, we would love to hear from you. Join Georgetown Family Dental and help us create an organized, supportive, and patient-focused treatment experience. Apply today by submitting your resume for consideration.
