Front Desk Care Coordinator

Job description: Are you a people person with a heart for service and a love for details? LaGrange Family Dentistry is seeking a Front Desk Care Coordinator who brings positive energy, organizational excellence, and top-tier communication to our team. As the first and last impression of our office, you'll play a key role in creating an outstanding patient experience—both over the phone and in person.

Your Mission:

To welcome every patient like family, coordinate their care with compassion and clarity, and keep the front office running smoothly with grace under pressure.

Key Responsibilities:

Greet patients with warmth and professionalism in person and on the phone Schedule and confirm appointments to maximize daily efficiency Explain treatment plans and financial options clearly Accurately input patient information and insurance details Collect and process payments with a friendly, confident demeanor Communicate with the clinical team to ensure seamless handoffs Maintain a clean and organized front office environment Be an ambassador of our mission and values to every patient you serve

What We're Looking For:

1+ year of experience in a dental or medical front office setting (preferred) Strong interpersonal and communication skills Organized, detail-oriented, and able to multitask in a fast-paced environment Proficiency in dental software (Dentrix Ascend a plus) A positive, faith-driven attitude and a heart for helping others Willingness to grow, learn, and be a part of a collaborative and joyful team

What We Offer:

Competitive hourly pay based on experience Full-time benefits (Dental, PTO, 401k, Life, Disability) A supportive, mission-minded team culture Opportunities for professional growth and training A workplace where your presence makes a real difference How to

Apply:

If you love people, value purpose-driven work, and enjoy bringing structure and calm to a busy front desk—we'd love to meet you!

Job Type:

Full-time Benefits:

401(k) matching Continuing education credits Dental Coverage Employee discount Opportunities for advancement Paid time off Paid training Professional development assistance Uniform allowance

Pay:

$15.00 - $20.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Life insurance Paid time off

Work Location:

In person