AFPRR Team Lead

AFPRR Team Lead Dearborn, MI Job Details Full-time 1 day ago Qualifications Conducting community outreach projects Computer operation Bachelor's degree in social work Computer literacy Caseload management Writing skills Handling customer inquiries Local agency collaboration Mid-level Administrative experience Team development Driver's License Supervising experience Policy & process development Bachelor's degree Team management Staff training Human Services Computer skills Social Work Bachelor's degree in human services Leadership Communication skills Time management Staff development Child welfare Full Job Description

POSITION DESCRIPTION

Adoptive and Foster Parent Recruitment and Retention Services•

Program Job Title:

Foster Care Navigator Team Lead Reports To:

AFPRR Region 4 and 5

Supervisor Status:

Full Time FLSA Status:

Exempt Our Mission:

To provide expert, comprehensive services in southeastern Michigan that strengthen children, adults, and families impacted by abuse and neglect, autism, developmental disabilities, and mental health challenges so they are successful in their communities.

General Acknowledgement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Summary:

The Adoptive and Foster Parent Recruitment and Retention Services Regional Resource Team provides one-on-one guidance to prospective foster families to help them navigate Michigan's foster care system. The Regional Resource Team staff include experienced foster or kinship parents who provide information, support and guidance to families throughout the state.

Primary Duties and Responsibilities :

Primary Duties and Responsibilities The Foster Care Navigator Team Lead is responsible for providing direction, guidance, support for the Foster Care Navigators. The Team Lead is responsible for supporting and assisting both Region 4 and Region 5 AFPRR supervisors in the development and management of the program. The Team Lead will have the ability to assist the Navigators in Regions 4 and 5, and assist in direct case assignment as appropriate. As the Foster Care Navigator Team Lead, the primary responsibilities include: Ability to train, and develop staff in a team environment. Provide support to the supervisor in process development or adjustments as needed. Ability to provide back up support to Foster Care Navigators. Ability to carry a caseload as needed. Conduct case file reviews. Ability to provide foster, adoptive, and kinship parent pre-service training Maintain contact with MDHHS and Foster Care service providers throughout Michigan. Knowledge of Foster Care Licensing policies and procedures. Ability to maintain contract compliance and analyze data. Excellent verbal and written communication skills. Provide quality customer service. Cultural competence. Conduct outreach to agencies and community stakeholders. Participates in required trainings. Attend all scheduled team meetings. Attend Meetings to Represent the FCN Program as needed Perform other duties as assigned.

Job Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Bachelor's degree in social work or other human service field is preferred Must have either a current foster care license in a good standing or a closed in good standing license; an ability to support and encourage other families Demonstrated experience in, or potential for, providing supervision and leadership to staff. Demonstrated administrative and interpersonal experience. Knowledge of child welfare policies and programs, and recruitment and retention strategies and best practice models. Ability to provide culturally competent services that shows sensitivity to the service population's cultural and socioeconomic characteristics. Highly computer literate. Ability to relate to current and prospective adoptive, foster and kinship families. Ability to relate to local and state MDHHS personnel, agency staff and other service providers. Ability to be available to staff 24/7 for emergencies and unexpected issues. Ability to travel throughout the state as needed A valid Michigan driver's license. Central Registry Clearance documenting that there is no record of child abuse or neglect. Internet Criminal History Access Tool (ICHAT) check and a National and State Sex Offender Registry check.

Core Competencies :

Customer Service

• regularly respond to customers in a courteous and timely manner with focus on providing quality services. Job Knowledge
• demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence. Professionalism
• consistently present a positive image of self and the agency, operating with integrity and credibility. Planning & Organization of Work
• reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.

Relationship / Leadership

• exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views. Judgement & Problem Solving
• show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance. Quality & Accuracy
• consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments. Initiative & Independence
• demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.

Reliability / Dependability

• exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities. Temperament
• maintain emotional control, a positive perspective, and effectively respond to stress on the job.

Education, Certificates, Licenses, Registrations :

A Bachelor's degree in social work or other human service field is preferred Social Work Licensure preferred, not required Valid Michigan Driver's License, appropriate insurance and use of own vehicle.

Working Conditions :

Office environment Position requires some evening and weekend hours as needed Position requires travel throughout Michigan Physical requirements: While performing the duties of this job, the employee is regularly required to, walk, stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard. Close vision requirements due to computer work. Direct reports : None