Full Job Description Summary:

Ensures community is adequately staffed in order to meet resident's care and service needs and in accordance with the company standards and guidelines. Supervises direct care staff as delegated by supervisor. Ensures employee schedules are communicated/distributed to all employees a minimum of one week in advance. Effectively manages and communicates all changes in resident needs to employees as updates are made to the contract and plan of care. Manages on-call/after-hours business needs as assigned. Effectively communicates all staffing shortages and additional staffing needs to supervisor. Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. Completes other duties as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An employee should perform all duties as assigned by his/her supervisor. Qualifications Education and Experience High school diploma or General Education Degree (GED) required. Prefer one-year experience working with older adults or in a related healthcare setting. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have knowledge and working capability of PCs, including Microsoft Word and Excel. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 25 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards

Vision Pay:

$19.00 - $22.00 per hour

Benefits:

Dental insurance Disability insurance Health insurance Life insurance Paid orientation Paid time off Vision insurance

Experience:

resident care coordinator: 3 years (Required) Ability to

Commute:

Walled Lake, MI 48390 (Preferred)

Work Location:

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