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Treatment Coordinator - Westrock Orthodontics
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Wicresoft for Rock Dental Brands
Branson, MO (In Person)
Full-Time
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Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Treatment Coordinator (TC) controls the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment coordinator's goal is to capture new patients and retain the existing patients through quality customer care. This is a position where you will be selling Orthodontic treatments and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient. Responsibilities Ensure the new patient/parent/guardian understands the treatment. Presents the fees for services and provides payment options to the client. Conveys a positive image of the practice. Qualifications Must have the ability to work well with the public. Excellent verbal and written communication skills are required. Excellent attention to detail Ability to multitask. Must have the drive to succeed in sales and to meet goals Excellent time management skills Qualities needed to be successful in this role Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.